Guide: Making a Complaint about a Devon County Councillor
- Part 1How do I make a complaint?
- Part 2What is a Standards Committee?
- Part 3What complaints does the Standards Committee deal with?
- Part 4How should I set out my complaint?
- Part 5What happens to my complaint – how is it processed and dealt with?
- Part 6What happens after my complaint has been looked at?
- Part 7Withdrawal of complaints
- Part 8Complainant confidentiality
- Part 9Conflicts of interests
- Part 10Retention of records
- Part 11Generally
- Appendix 1Councillor compaints process - public interest
- Appendix 2Assessment criteria
The subject member will, in normal circumstances, be told from the outset who has complained about them.
If a complainant asks for their identity to be withheld their request will be considered by the monitoring oﬃcer prior to the member being notiﬁed that a complaint has been made.
Each request for conﬁdentiality will be considered on its merits and in determining such a request the following will be considered:
- Whether the complainant reasonably believes that they, or those connected to them, will be at risk of harm if their identity is disclosed.
- Whether the complainant is alleging harassment, bullying, or victimisation.
- That the complainant is reasonably concerned about the consequences to their employment, or those connected to them if their identity is disclosed.
- That the complainant, or somebody closely connected to them, suﬀers from a medical condition and there is evidence of medical risks associated with their identity being disclosed or conﬁrmation from an appropriate medical professional that that is the case.
- The public interest – in some cases the public interest in proceeding with the complaint may outweigh the complainant’s wish to have their identity withheld.
If it is not considered appropriate to grant a request for conﬁdentiality the complainant will be oﬀered the opportunity to withdraw the complaint rather than proceed with it.
Complainants must recognise that maintaining conﬁdentiality may hinder the eﬀectiveness of any investigation.