How we do things - Freedom of information

Information	Description	Frequency of publication	Details of Charges
Access to information complaints procedure	How to complain about our handling of an information request you have made	Annual	No charge
Adult social care	Supporting independence and care for adults	As required	See ‘Pay for Care’ section below
Anti-fraud and corruption policy	The Council’s policy on tackling fraud and corruption	Annual	No charge
Children’s social care	Policies and procedures for all aspects of children’s social care	As required	No charge
Charging regimes and policies	Charges for certain types of information	Annual	No charge
Constitution	How the Council is structured	Annual	No charge
Customer Feedback Policy	How we will handle complaints from the public	Annual	No charge
Devon Structure Plan	Landscape policy and advice	Annual	No charge
Education Transport	Policies on how the Council will transport children to school	Annual	No charge
Environmental Policy	Our commitment to the environment	Annual	No charge
Equality and diversity	Our policies on tackling inequality in the work place	Annual	No charge
Equality policy	The Council’s equality policy	Annual	No charge
European Policy	Our approach to acquiring European funding	As required	No charge
Financial Regulations	The regulations which govern the financial management of the council	Annual	No charge
Flood risk management	How we manage Flood Risk	As required	No charge
Highways fees and charges	Licences, on street pay and display, parking permits, public rights of way, road closures	As required	See website
Historic records conservation	How the Council will preserve historic records	Annual	No charge
Information security	How we protect your personal data	As required	No charge
Jobs and careers	All current jobs advertised by the Council and other third parties	As required	No charge
Library acceptable use of IT policy	The Council’s acceptable use policy for computers in libraries	Annual	No charge
Local Transport Plan	How the Council will manage the transport network in Devon	Annual	No charge
Maps	Map based information on a range of council services	As required	No charge
Officer employment procedure rules	The rules governing the recruitment of chief officers	Annual	No charge
Pay bills	Options available to you fay paying bills to us	As required	As necessary
Pay for care	Most people have to pay something towards the cost of their care and support services depending on the outcome of a financial assessment. This is a proportionate and fair assessment of your financial circumstances which won’t charge you more than you can afford to pay.	As required	As necessary
Pay online	How to make a payment for a service provided or organised by us , some services can be paid for online via credit or debit card.	As required	As necessary
Pay Policy	Remuneration of all officers	As required	No charge
Plastics Strategy Single Use Plastics The Cup Stops Here – staff update	Plastics and single use plastics How we will support the work of the Plastic Pollution Coalition	As required	No charge
Safeguarding adults policy	How the Council ensures its safeguarding procedures adhere to national policy	Annual	No charge
School admissions policy	Details of how the Council will decide on School admissions applications	Annual	No charge
Social care and health policies	Information on the Council’s Social Care policies	Annual	No charge
Strategies	Published strategies for a range of council services	As required	No charge
Trade Waste Disposal	Compostable garden waste and cardboard	As required	See website
Trading Standards charges	Weights and measures, petroleum licensing and others	As required	See webpage
Traffic management policies	Devon and Torbay Local Transport Management Plan 2 2011 – 2026	As required	No charge
Whistleblowing policy	How the Council will respond to whistleblowing	As required	No charge