How we do things

InformationDescriptionFrequency of publicationDetails of Charges
Access to information complaints procedureHow to complain about our handling of an information request you have madeAnnualNo charge
Adult social careSupporting independence and care for adultsAs requiredNo charge
Anti-fraud and corruption policyThe Council’s policy on tackling fraud and corruptionAnnualNo charge
Childrens social carePolicies and procedures for all aspects of childrens social careAs requiredNo charge
Charging regimes and policiesCharges for certain types of informationAnnualNo charge
Constitution

 

How the Council is structured

 

AnnualNo charge

 

Customer Feedback Policy

 

 

How we will handle complaints from the public

 

AnnualNo charge

 

Devon Structure Plan

 

Landscape policy and adviceAnnualNo charge

 

Education Transport

 

 

Policies on how the Council will transport children to school

 

AnnualNo charge

 

Environmental Policy

 

 

Our commitment to the environment

 

AnnualNo charge

 

Equality and  diversity

 

 

Our policies on tackling inequality in the work place

 

AnnualNo charge
Equality policyThe Council’s equality policyAnnualNo charge
European Policy

 

Our approach to acquiring European funding

 

As requiredNo charge
Fair access to care services

 

Eligibility criteria for accessing Care services

 

AnnualNo charge
Financial Regulations

 

The regulations which govern the financial management of the council

 

AnnualNo charge
Flood risk management

 

How we manage Flood Risk

 

As requiredNo charge
Highways fees and charges Licences, on street pay and display, parking permits, public rights of way, road closuresAs requiredSee website
Historic records conservationHow the Council will preserve historic recordsAnnualNo charge
Information securityHow we protect your personal dataAs requiredNo charge
Jobs and careers

 

All current jobs advertised by the Council and other third parties

 

As requiredNo charge

 

Library acceptable use of IT policy

 

 

The Council’s acceptable use policy for computers in libraries

 

AnnualNo charge
Local Transport Plan

 

How the Council will manage the transport network in Devon

 

AnnualNo charge
MapsMap based information on a range of council servicesAs requiredNo charge

 

Officer employment procedure rules 

 

 

The rules governing the recruitment of chief officers

 

AnnualNo charge
Pay billsOptions available to you fay paying bills to usAs requiredAs necessary
Pay for careMost people have to pay something towards the cost of their care and support services depending on the outcome of a financial assessment. This is a proportionate and fair assessment of your financial circumstances which won’t charge you more than you can afford to pay.As requiredAs necessary
Pay onlineHow to make a payment for a service provided or organised by us , some services can be paid for online via credit or debit card.As requiredAs necessary
Pay PolicyRemuneration of all officersAs requiredNo charge

Plastics Strategy 

Single Use Plastics 

The Cup Stops Here – staff update 

Plastics and single use plastics

How we will support the work of the Plastic Pollution Coalition

As requiredNo charge

Safeguarding adults policy

 

How the Council ensures its safeguarding procedures adhere to national policy

 

AnnualNo charge

School admissions policy

 

 

Details of how the Council will decide on School   admissions applications

 

AnnualNo charge
Social care and health policies

 

Information on the Council’s Social Care policies

 

AnnualNo charge
StrategiesPublished strategies for a range of council servicesAs requiredNo charge
Trade Waste DisposalCompostable garden waste and cardboardAs requiredSee website
Trading Standards chargesWeights and measures, petroleum licensing and othersAs requiredSee webpage

 

Traffic management policies

 

Devon and Torbay Local Transport Management Plan 2 2011 – 2026As requiredNo charge
Whistleblowing policy

 

How the Council will respond to whistleblowing

 

As requiredNo charge