How we do things

InformationDescriptionFrequency of publicationDetails of ChargesFormat of publication = web link unless otherwise stated 
Access to information complaints procedureHow to complain about an information request you have madeAnnualNo chargeWeb link
Adult social careSupporting independence and care for adultsAs requiredNo chargeAdult social care policies
Anti-fraud and corruption policyThe Council’s policy on tackling fraud and corruptionAnnualNo chargeWeb link
Childrens social carePolicies and procedures for all aspects of childrens social careAs requiredNo chargeDevon Children and Families 
Charging regimes and policiesCharges for certain types of informationAnnualNo chargeWeb link
Constitution

 

How the Council is structured

 

AnnualNo chargeWeb link

 

Customer Feedback Policy

 

 

How we will handle complaints from the public

 

AnnualNo chargeWeb link

 

Devon Structure Plan

 

Landscape policy and adviceAnnualNo chargeWeb link

 

Education Transport

 

 

Policies on how the Council will transport children to school

 

AnnualNo chargeWeb link

 

Environmental Policy

 

 

Our commitment to the environment

 

AnnualNo chargeWeb link

 

Equal opportunity and diversity

 

 

Our policies on tackling inequality in the work place

 

AnnualNo chargeWeb link
Equality policyThe Council’s equality policyAnnualNo chargeWeb link
European Policy

 

Our approach to acquiring European funding

 

As requiredNo chargeWeb link
Fair access to care services

 

Eligibility criteria for accessing Care services

 

AnnualNo chargeWeb link
Financial regulations

 

The regulations which govern the financial management of the council

 

AnnualNo chargeWeb link
Flood risk management

 

How we manage Flood Risk

 

As requiredNo chargeWeb link
HighwaysLicences, on street pay and display, parking permits, public rights of way, road closuresAs requiredSee websiteHighways fees and charges 
Historic records conservationHow the Council will preserve historic recordsAnnualNo chargeWeb link
Information securityHow we protect your personal dataAs requiredNo chargeInformation Security
Jobs and careers

 

All current jobs advertised by the Council and other third parties

 

As requiredNo chargeWeb link

 

Library and acceptable use of IT policy

 

 

The Council’s acceptable use policy for computers in libraries

 

AnnualNo chargeWeb link
Local Transport Plan

 

How the Council will manage the transport network in Devon

 

AnnualNo chargeWeb link
MapsMap based information on a range of council servicesAs requiredNo chargeMaps

 

Officer employment standing order

 

 

The rules governing the recruitment of senior officers

 

AnnualNo chargePDF Document
Pay billsOptions available to you fay paying bills to usAs requiredAs necessaryPay bills
Pay for careMost people have to pay something towards the cost of their care and support services depending on the outcome of a financial assessment. This is a proportionate and fair assessment of your financial circumstances which won’t charge you more than you can afford to pay.As requiredAs necessaryPay for care
Pay onlineHow to make a payment for a service provided or organised by us , some services can be paid for online via credit or debit card.As requiredAs necessaryMake a payment
Pay PolicyRemuneration of all officersAs requiredNo chargePay Policy 
Plastics and single use plasticsHow we will support the work of the Plastic Pollution CoalitionAs requiredNo charge

Plastics Strategy 

Single Use Plastics

The Cup Stops Here – staff update

Safeguarding adults policy

 

How the Council ensures its safeguarding procedures adhere to national policy

 

AnnualNo chargeWeb link

School admissions policy

 

 

Details of how the Council will decide on School   admissions applications

 

AnnualNo chargeWeb link
Social care and health policies

 

Information on the Council’s Social Care policies

 

AnnualNo chargeWeb link
StrategiesPublished strategies for a range of council servicesAs requiredNo chargeStrategies 
Trade Waste DisposalCompostable garden waste and cardboardAs requiredSee websiteTrade Waste disposal fees and charges 
Trading Standards chargesWeights and measures, petroleum licensing and othersAs requiredSee webpageTrading Standards 

 

Traffic management policies

 

Devon and Torbay Local Transport Management Plan 2 2011 – 2026As requiredNo chargeTransport Planning 
Whistleblowing policy

 

How the Council will respond to whistleblowing

 

As requiredNo chargePDF Document