Site user and vehicle restrictions

Site user restrictions

Recycling centre facilities are available only to householders delivering their own household waste.

Waste from the following groups/premises/activities is not accepted at recycling centres:

  • Landlords disposing of waste from rental properties.
  • Parish/District/County Councils or council premises.
  • Educational or medical establishments.
  • Charity shops, charitable organisations and premises (except where otherwise agreed in writing with DCC).
  • Any club, society or other association of persons (including allotment organisations).
  • Religious establishments.
  • Prisons or probation service.
  • Agricultural holdings, including small holdings and paddocks (excluding waste from the farmhouse itself).
  • Waste from shops, businesses, traders including business waste associated with people working from home.
  • Removal firms.
  • ‘Man and van’ or house clearance operators.
  • Waste from rented holiday homes/holiday lets/campsites/caravan parks.
  • Fly-tipped waste (unless delivered by the district council with prior agreement from DCC).

Also see Chargeable waste.

Vehicle restriction policy

Please be advised that in addition to the vehicle restrictions below, other vehicle restrictions not detailed on this webpage may be in force due to the current COVID-19 situation. Please view COVID-19 waste disposal and recycling for the latest recycling centre information.

The vehicles listed below will not be permitted at any recycling centre in order to keep unloading times to a minimum and to ensure sites have enough capacity to serve as many people as possible, to improve site safety and tackle abuse by trade/commercial users:

  • Any vehicle over 3.5 tonnes gross weight (including hire vehicles).
  • Any vehicle over 6m in length (including hire vehicles).
  • Any vehicle tipping.
  • Box vans/Luton vans including horse box vans (with the exception of vehicles hired to a householder from a legitimate hire company for a hire period of less than 3 days and appropriate documentation can be produced).
  • Any trailers over 3m (10 feet) internal/body length*.
  • Large vans (Transit size) and pick-up vehicles** are not permitted towing any trailer of any size (fully fitted camper vans/fully fitted minibuses are excluded from this restriction).
  • Tractors/Agricultural machinery.
  • Vans which do not comply with the ‘Fair Use’ and Booking systems, please see below for further details.

* trailer size limit at Maclins Quarry, South Molton is 1.8m internal/body length due to the very small and restricted nature of the site.

** Pick-up truck/vehicle – a vehicle having an enclosed cab (or enclosed double cab) and a separate rear cargo area with a tailgate. The rear cargo area may or may not be enclosed.

A diagram explaining the vehicle restrictions is available below, please click to enlarge.

Vehicle restrictions diagram

Van ‘fair use’ and booking system

Van ‘fair use’ system

Devon residents can use their personal vans/hire vans to bring in their household waste from their own home, but only the equivalent amount of waste that would fit in a family car/trailer. Residents wishing to use Brunel Road (Newton Abbot), Exton Road (Exeter) and Pinbrook Road (Exeter) recycling centres with a van will need to book a slot to access the facility.

Large vans full of waste can take significant time to unload and increase site queuing times, to the detriment of others. To provide capacity to serve as many people as possible, keep unloading times to a minimum and tackle trade/commercial users, the van ‘fair use’ system has been introduced and a van booking scheme operates at Brunel Road (Newton Abbot), Exton Road (Exeter) and Pinbrook Road (Exeter) only. 

We will only accept household waste delivered by the householder. We will not accept waste from any business or trade source/premises. Please see site user restrictions at the top of this page.

Vans will need to comply with the vehicle restrictions policy detailed above and will not be able to contain more waste than the following:

  • Standard vans such as a Ford Transit/ VW Transporter/ Vauxhall Vivaro sized (or similar) should be no more than 1/3 full.
  • Very large vans such as a Mercedes Sprinter (or  similar) should be no more than 1/4 full.

Vans coming to recycling centres with more than this amount of waste will be turned away. Small car-derived vans will not be restricted to the amount of waste they can carry.

Van booking system

A free booking system is in place for residents wishing to use their van/hire van to access the Brunel Road (Newton Abbot), Exton Road (Exeter) and Pinbrook Road (Exeter) recycling centres. To access these sites in any van (which complies with the vehicle restrictions listed above), you will need to pre-book slots via a booking system, which can be found at the following external links:

Please view the recycling centres privacy notice prior to booking.

Van-based people carriers (with fixed rear seats and glass windows for passengers), fully-fitted campervans and fully-fitted minibuses are not required to book to access the above recycling centres.

Residents are not required to pre-book slots for other recycling centres.