Van permit system

Vans require a permit to access the following Household Waste Recycling Centres (HWRCs):

The HWRC van permit system requires Devon County Council residents with privately registered (non-business/commercial use) panel vans (both small and large van size) or flat-bed vans to apply free of charge for a permit in order to access the above HWRC’s. The van must comply with the vehicle restrictions policy.

Fully-fitted camper vans, van-based people carriers/family type vans (with factory/professionally fitted seats and windows in the rear for carrying passengers) etc do not require a permit. Please see below for a full list of vehicles which do not require a permit.

Permits will only be issued to vans registered to individual residents and not to vehicles registered to companies/businesses.

There will be no charge for the issuing of van permits. A permit provides permission to enter the HWRCs only and is not a permit to deposit waste, which will be subject to DCC’s waste acceptance policies and charges.

If your permit application is successful you will be sent a QR code, which will be scanned by site staff upon each visit to the HWRC. This can be printed or presented to site staff on a smart phone. The permit will allow for 12 visits per year to be made to the HWRCs.

Do I need a permit?

  • Vehicles which require a permit

    All privately registered (non-business/commercial use) panel vans and flat-bed vans owned by Devon County Council residents must register for a permit to use a HWRC where the van permit system is in operation. Applications can be made now and the van must comply with the vehicle restrictions policy.

    For the purpose of this permit:

    • a panel van is defined as a vehicle with front seats, a rear load-carrying capacity instead of seats and rear side panels instead of windows.
    • A flat-bed van is defined as a vehicle having an enclosed cab (or enclosed double cab) and a rear cargo area (instead of seats) with either dropsides and a tailgate, or an unenclosed load bed.
  • Vehicles which do not require a permit

    The following vehicles can access the HWRCs without a permit. The vehicle must also comply with the vehicle restrictions policy:

    • Cars
    • Bicycles and motorcycles
    • Pick-ups
    • Fully fitted Campervans
    • Fully fitted Minibuses
    • Mobility type vans designed to carry people in wheelchairs.
    • Van-based people carriers/family type vans (with factory/professionally fitted seats and windows in the rear for carrying passengers). If the seats are removed, a permit will be required.
    • Vans hired to a householder from a legitimate hire company (for a hire period of less than 3 days. Appropriate documentation will need to be shown to site staff on site).
    • Vehicles accessing HWRCs as part of the trade garden and cardboard recycling scheme. (Valid tickets will need to be shown to site staff on site).
  • Vehicles which are not eligible for a permit

    The vehicles listed below are not eligible for a van permit and these vehicles will not be permitted access to the HWRCs:

    • Vans registered to businesses/companies/organisations etc, used for business/commercial activities or which are sign-written.
    • Vans registered to addresses outside of the Devon County Council administrative area.
    • Vehicles in breach of the vehicle restrictions policy

Apply for a permit

  • What do I need?

    The application process will require a scan/photograph/copy of:

    • First two pages (front and second page) of the vehicle’s V5 registration document
    • Driving licence

    Only vans which are privately owned (non-business/commercial use) by residents of the Devon County Council administrative area are eligible to be registered. The van must comply with the vehicle restrictions policy.

    Please ensure that the registered keeper of the vehicle is making the application.

    In order for us to approve your application, the address on your vehicle’s V5 registration document and the driving licence must match and be your current Devon residence. If you need to change the address on either of these documents, you can do this via the DVLA website.

    There will be no charge for the issuing of van permits.

  • Online Application

    To register your van, please start the registration process by applying for a van permit.

    If your application is successful you will receive an email containing your permit/QR code. You will need to show this to site staff when visiting the HWRC on your smartphone. If you do not have access to a smartphone, you can print off the email.

  • Postal Application

    A postal application is available for those without access to the internet. This can be requested by calling our Customer Service Centre on 0345 155 1010 or emailing hwrcvanpermit-enquiries@devon.gov.uk

    Postal applications take a significant amount of time to process, we recommend applying for a van permit online where possible.

Terms and Conditions

  • Please ensure that you have read the Van Permit System's terms and conditions before applying
    • You must bring your permit with you when you attend a HWRC.
    • Permits will only be issued to vans registered to individual residents who live in the Devon County Council administrative area.
    • Permits will not be issued to vehicles registered to companies/businesses.
    • Permits will not be issued to vehicles used for business/commercial activities.
    • Permits will not be issued to vehicles which are sign-written.
    • The registered keeper of the vehicle must be the named applicant on the permit application and their drivers licence must be uploaded.
    • Only a maximum of one van permit will be allocated per household/vehicle.
    • Registered vans will be permitted 12 visits for a rolling calendar year from the permit issue date and can be used as needed across the twelve month period.
    • You accept the HWRC site user and vehicle restrictions policy.
    • You agree to follow all DCC’s HWRC rules, procedures and policies.
    • A permit provides permission to enter the HWRCs only and is not a permit to deposit waste, which will be subject to DCC’s waste acceptance policies.
    • You will need to show your permit to site staff on your smartphone or via paper copy on every visit.
    • The permit must match the registration number of the vehicle you have driven to the HWRC.
    • You must only bring waste from your own household to a HWRC.
    • You must not bring waste to a HWRC for which you have taken payment to transport or deposit, even if it is from a household.
    • You must not bring commercial waste to a HWRC under the applied-for van permit.
    • The HWRC site operator has the authority to refuse access to the HWRC to anyone suspected of depositing commercial waste.
    • Devon County Council and its HWRC site operators reserve the right to make further enquiries regarding the source of the waste. Site users may be asked to sign a household waste declaration form prior to the disposal of their waste. Permission to deposit the waste will be refused if the declaration form is not completed.
    • Use of this permit scheme is solely for Devon residents with a residential address within the administrative area of Devon County Council.
    • After the permit expiry date, you will need to renew your permit. Any unused visits are not transferable.
    • Permits are not transferable and should be destroyed if you no longer use the van for which the details are shown on the permit. A new permit with the correct vehicle details will be required by making a new application.
    • If we receive an application for a permit from a new resident or new owner of a sold vehicle, we reserve the right to expire permits within five working days if we are unable to contact previous residents or owners so that the new application can be processed.
    • DCC and its HWRC site operators will not tolerate abuse of its staff or anyone working on DCC’s behalf. Your permit and access to services may be withdrawn if you abuse the staff on site.
    • Devon County Council reserves the right to cancel the permit at any time.
    • These terms and conditions, and others relating to use of recycling sites and other waste services, may be changed at any time without prior warning.

Frequently Asked Questions

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