ICT

Commissioning and managing the councils digital and technical infrastructure

  • Hold Music and Recorded Messages

    I would like a breakdown of the total cost to the council over each of the last five financial years (2021/22; 2020/21; 2019/20; 2018/19; 2017/18) for the following: 1. Recorded messages on the council’s telephone services (including a brief description … Continue reading →

  • IT policies and procedures

    Provide an electronic copy of policy, procedures or guidance issued to your IT department/staff or others concerning the : 1. Management of IT assets (PC’s, Desktop, Laptops, Tablets, SmartPhone)  Devon County Council does not have a formal policy document on … Continue reading →

  • Firewall and anti-virus software contracts

    The information required is for each of the different types of cyber security services  * Standard Firewall (Network) – Firewall service protects your corporate Network from unauthorised access and other Internet security threats  Our standard Firewall information is available on … Continue reading →

  • Ransomware Incidents

    1.In the past three years has your organisation: A. Had any ransomware incidents? (An incident where an attacker attempted to, or successfully, encrypted a computing device within your organisation with the aim of extorting a payment or action in order … Continue reading →

  • Software and contracts – planning, CRT, HR and finance

    I require the organisation’s to provide me with the following contract information relating to the following corporate software/enterprise applications: a. Enterprise Resource Planning Software Solution (ERP) -this is the organisation’s main ERP system and may include service support, maintenance and … Continue reading →

  • Hikvision equipment

    Provide as much of the following as possible: Whether or not any Hikvision equipment is being used by the Council or in the delivery of its services. Hikvision is primarily a manufacturer of CCTV equipment. Numbers and types of Hikvision … Continue reading →

  • Financial management systems and software

    1. What Financial Management/ERP System does the council use? FINEST (Software AG UK Ltd) 2. Who is ultimately responsible for the system (name and title)? Head of Financial Management and Processes 3. How many users access the system across the … Continue reading →