Finance, HR and Business applications

1. What Applications and versions are you running and what was the value of the contracts for: * a. Finance? FINEST v5.1.22 Value of contract: £450,206 P2P Value of contract £44,900 * b. HR? * c. Payroll? In respect of … Continue reading

IT Security Strategy

1. Do you have a formal IT security strategy? (Please provide a link to the strategy) Yes. Devon County Council’s current IT Security Strategy is part of the wider Digital and Technology strategy which can be viewed on this Devon … Continue reading

IT devices and support questionnaire

Under the FOI Act, I would be grateful if you could forward me a copy of the following survey currently been run. Devon County Council Device and Desktop Service Experience survey can be found on this Devon County Council … Continue reading

Malicious Emails

Please find below my FOI request regarding malicious emails sent to the council. The date range for the requests is from 2018 to present day. The data shall include a breakdown by year. 1. How many malicious emails (e.g. phishing … Continue reading

Customer Relationship Management Technology

Q1 Does your authority use Customer Relationship Management (CRM) technology to help to deliver services? No. Devon County Council do not have a Corporate CRM solution.   Individual services have purchased a few licences for specific use cases, but we do … Continue reading

Software and applications procurement

Please can you provide the information requested regarding the types of application, supplier names, software names and versions, contract expiry dates and extensions, contract values, annual fees and hosting of software applications. Please see this Devon County Council webpage for … Continue reading

Hold Music and Recorded Messages

I would like a breakdown of the total cost to the council over each of the last five financial years (2021/22; 2020/21; 2019/20; 2018/19; 2017/18) for the following: 1. Recorded messages on the council’s telephone services (including a brief description … Continue reading

IT policies and procedures

Provide an electronic copy of policy, procedures or guidance issued to your IT department/staff or others concerning the : 1. Management of IT assets (PC’s, Desktop, Laptops, Tablets, SmartPhone)  Devon County Council does not have a formal policy document on … Continue reading

Firewall and anti-virus software contracts

The information required is for each of the different types of cyber security services  * Standard Firewall (Network) – Firewall service protects your corporate Network from unauthorised access and other Internet security threats  Our standard Firewall information is available on … Continue reading