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Job title: Senior Intelligence Officer

Area of work: Trading Standards

I have always lived on the coastline in Devon and I was seeking a flexible job that would allow me to have a career in Exeter whilst still living in a more rural area, enjoying the countryside and beaches. Devon County Council’s flexible working policies and numerous office bases seemed like the perfect match.

I began my career in the Trading Standards Service team as an apprentice in 2010. As part of my apprenticeship I studied towards an NVQ Level 2 and 3 in Business Administration whilst at the same time gaining experience in the different areas that Trading Standards had to offer. My varied role included working on Petroleum and Explosive licencing; visiting and inspecting local businesses.

Before my 2 year apprenticeship ended I was employed as a Trading Standards Officer, and soon started to study towards the professional qualifications whilst working in the Compliance team. This role involved investigating complaints and advising businesses.

I worked in several different teams to gather the required experience and decided on a career in the newly formed Intelligence Unit. I am now a qualified Trading Standards Officer having completed my Diploma in Consumer Affairs and Trading Standards and was recently successful in securing a new role as a Senior Intelligence Officer. My role is to ensure the service is intelligence led, targeting resources at the issues causing the highest consumer and business detriment.