ICT

  • Eclipse policies and procedures

    I understand that Social Services use the Eclipse software system. I would like a copy of any policy or procedures to be followed, for using Eclipse. I would also like a copy of any training manuals or guides on how … Continue reading →

  • Senior IT staff details

    Could you please provide mw with up to date names, job titles and email addresses for your Senior IT staff, such as; Chief Information Officer Chief Digital Officer Chief Technology Officer Head of Digital Transformation Director of IT / ICT … Continue reading →

  • Social Care Commissioning Systems

    The following questions relate to the IT systems used to broke and contract with providers for social care. 1. What system is currently used to facilitate social care brokerage and/or contracting for childrens services? Access database type system and spreadsheet … Continue reading →

  • Social Care Case Management Systems

    1. Does the council provide adults and/or children services? If so, which case management system is used for each(e.g., Mosaic, FRAMEWORKi and Care Director). Childrens Services – Eclipse & MASH guardian Adults Services – CareFirst 6 by OLM 2. What, … Continue reading →

  • ICT Contracts

    This is a request for information that relates to the organisation’s contracts around ICT contract(s) for Server Hardware Maintenance, Server Virtualisation Licenses and Maintenance and Storage Area Network (SAN) Maintenance/Support, which may include: Server Hardware Maintenance- contracts relating to the … Continue reading →

  • Management of Media Files

    1. Please provide an electronic copy of any policies, procedures, or guidance issued to staff concerning the management of electronic media files on your network infrastructure. Devon County Council has not produced policies which specifically cover the management of electronic … Continue reading →

  • Software Systems

    1. What Software Systems are currently used by the Council (please identify each system if more than one is used) for: * Programme and / or Project management? PM3 * Risk Management recording and reporting PM3 2. When do the … Continue reading →

  • Adult Services Software Contracts

    1. What case management system do you use for adult social care? OLM CareFirst 2. When is the contract for the case management system up for renewal? 31st March 2025 3. Please provide the please provide name(s), email(s) and telephone … Continue reading →

  • Software Systems and Contracts

    1. How many employees do you have? Devon County Council (DCC) have 5349 corporate employees. Enterprise Resource Planning (ERP) 2. Which ERP or finance system do you currently use? FINEST (Software AG UK Ltd) and P2P Accounts Payable System (Process … Continue reading →