1) What Social Care case management system do you use? CareFirst and Eclipse. 2) Does this cover both Adult and Children’s Services? CareFirst = Adult Services. Eclipse = Children’s Services. 3) Is this hosted on premise or with the supplier? … Continue reading
ICT
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Software Contracts
Please provide the following information regarding your software contracts: The name of the software supplier(s) currently used for: 1) Financial systems (ERP/accounting) Unit4 ERP. a) The contract start and end dates for each of the above systems. 25/07/2023 – 31/07/2028 … Continue reading
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Human Resources and Payroll System
Please provide information about which Human Resources and Payroll software system Devon County Council is currently using. MHR is the system provider and iTrent is the software for both Human Resources and Payroll.
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Cloud Infrastructure and Data Storage
I am writing to request information under the Freedom of Information Act 2000 regarding your council’s IT infrastructure, with a specific focus on data storage and cloud adoption. Please provide responses to the following questions: 1. Data Centres and … Continue reading
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Firewall, Anti-virus, Microsoft Enterprise Agreement, and Power BI
I would be grateful if you could provide the most recent contract information you hold for the following areas: 1. Standard Firewall (Network) Firewall services that protect the organisation’s network from unauthorised access and other internet security threats. 2. Anti-virus … Continue reading
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Accounts Payable Forensic Software or Statement Automation Tools
Please provide the following information about accounts payable forensic software or statement automation tools: 1. Does the authority currently use any 3rd party accounts payable forensic software or statement automation tools? No 2. What is the annual cost of that … Continue reading
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Citizen Engagement platform
1) Do you use a Citizen Engagement platform? 2) If so, what tools do you use? 3) How much do you spend annually on a Citizen Engagement tool? 4) Which month & year does your contract with your supplier end? … Continue reading
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IT infrastructure, services, procurement and digital strategies
I would like to request the following information relating to the council’s Information Technology (IT) infrastructure, services, procurement, and digital strategies: 1. IT Infrastructure and Hardware: a. Details of the council’s current IT infrastructure (including server environments, networking equipment, storage … Continue reading
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Case management software systems
1. What Case Management Software Systems are currently used by the Council for: a. Planning, Land Charges, Building control? Devon County Council does not hold this information. b. Regulatory Services (Licensing / Environmental Health / ASB / Trading Standards)? Civica … Continue reading
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Education Management Solution
1) Can the Council please confirm when they will be testing the market for the Education Management Solution that is currently supported by MRI (previously CAPITA) (expiry March 2027)? The current contract expires March 2027 but with an optional 2-year … Continue reading