Further to our announcement in November last year, we are now able to provide more details for families and providers about the launch of the new virtual Devon Wallet.
The Devon Wallet is a new and exciting platform to support the delivery of direct payments and personal budgets, starting with short break plans. This is part of a gradual plan to move from our current prepaid card system to the Devon Wallet.
Families have told us they would like more visibility of the support available to them, an easy-to-use online system with everything they need in one place and that choice and control continues to be important to them.
Through the Devon Wallet, you can search, arrange, and book support within the Devon Wallet e-marketplace. You will be able to use your individual budget as agreed in your plan.
We are approaching the enablers, services, and activities that our families use first, to populate the Devon Wallet e-marketplace.
Once we are confident the support families access is available to them through the Devon Wallet e-marketplace, we will be contacting families open to our Disabled Children’s Service. We will be starting with the families who have already had preliminary conversations with us and agreed to be part of a pilot.
Find out more about the Devon Wallet
We have now published more details about how the Devon Wallet will work as well as details of online drop-in sessions that will enable you to ask us any questions you may have – the sessions are starting in March 2024. More information about the Devon Wallet and how to join an online session is available here.
Please note that these drop-in sessions are currently only open to families that are already receiving social care direct payments.
Calling all providers – join the Devon Wallet
If you are a provider who wishes to, or already does support children or young people who use our Disabled Children’s Service, please complete our online form – it will only take a few minutes to complete.
We are also running online drop-in sessions to enable providers to find out more about the Devon Wallet and ask us questions. Providers can find out more about the Devon Wallet and the online sessions here.