ICT

Commissioning and managing the councils digital and technical infrastructure

  • Mobile Phones

    Under the Freedom of Information Act 2000. We request information on the following. SIM card/mobile networks related information. NOTE we do not require handset information. 1. How many mobile phone users do you have (this includes smartphone users, basic mobile … Continue reading →

  • IT procurement

    Please can you send me the organisation’s Local Area Network (LAN) contract, which may include the following: Support and Maintenance- e.g. switches, router, software etc Managed- If this includes services than just LAN. Contract Type: Managed or Maintenance Maintenance Existing … Continue reading →

  • IT Security

    In which months of the year do you generally receive the penetration testing requirement of the annual IT Health Check (ITHC)? March – May In which months of the year do you procure the penetration testing services for the ITHC? … Continue reading →

  • Artificial Intelligence

    I am writing to you under the Freedom of Information Act 2000, to request the following information from your Information Technology and or Procurement departments. We seek to learn “if and how Robotic Process Automation and Artificial Intelligence is used … Continue reading →

  • Cyber Assurance

    I should be grateful if you would respond to the questions below relating to cyber assurance for data access by contracted service companies. Does your Authority commission contracted services from small or very small companies (less than 30 employees)? If … Continue reading →

  • Legal Case Management software systems

    I would like to know if you could please tell us what software system your legal teams use for Case Management, Matter Management, Time Recording and Court Bundling (where applicable). Case Management Devon’s Legal Service use a product called ‘The … Continue reading →

  • Algorithms or machine-learning systems

    The use of any algorithms or machine-learning systems by your local authority in the delivery of public services. Specifically, I am asking the following: Is your organisation using any algorithms and/or artificial intelligence software specifically designed to make or assist … Continue reading →

  • Social Care Case Management Systems

    1.) What is the name of the system the council operates for both the adults and children’s social care case management systems? OLM CareFirst 2.) When do the contracts for both the adults and children’s social care case management systems … Continue reading →