1. What case management system do you use for children’s services?
Eclipse
2. Please provide the name(s), email(s) and telephone number(s) of the individual(s) responsible for the FIS / SEND Local Offer sites within your organisation
We consider this information is exempt under Section 40(2) of the Freedom of Information Act (Personal Data).
Devon County Council are not obliged to provide information that is the personal information of another person if releasing it would contravene any of the provisions in the Data Protection Act 2018.
In this instance we believe that the release of this information would contravene the first data protection principle and therefore Section 40(2) is applied.
We can provide you with this shared email address digitalcomms@devon.gov.uk
3. Are your Local Offer pages/FIS site developed in-house or externally?
Our web content is developed in-house, the directory aspect is outsourced.
4. If externally, which providers currently provide your Family Information Services directories and/or SEND Local Offer site?
Idox.
5. If external, please confirm the value of the FIS contract and/or Local Offer site and when it is due for renewal?
The value of the directory element, delivered externally, is £35,475. Currently renews annually 1st January. Review underway.
6. If internally, are there any plans for this to be developed by an external supplier?
No plans, but under review.
7. Please provide the name(s), email(s) and telephone number(s) of the individual(s) responsible for Short Breaks provision
We consider this information is exempt under Section 40(2) of the Freedom of Information Act (Personal Data).
Devon County Council are not obliged to provide information that is the personal information of another person if releasing it would contravene any of the provisions in the Data Protection Act 2018.
In this instance we believe that the release of this information would contravene the first data protection principle and therefore Section 40(2) is applied.
We can provide you with this shared email address childrenscommissioningsecure-mailbox@devon.gov.uk
8. Do you provide grants or direct payments for Short Breaks provision? If not, are there any plans to provide grants or direct payments in the future?
Yes. Direct payments are one of the methods through which families are supported to access short break provision in Devon. We have a small grant scheme which organisations can apply for to enhance their community offer of short breaks for families
9. Do you provide a framework of approved Short Breaks providers?
No
10. What was the annual spend on Short Breaks provision for 2021/22?
£5,657,466
11. Do parents/carers book Short Breaks provision via the council?
Short break support is coordinated by the council, and the booking arrangements will depend on the support plan agreed with the family. Where short break provision is provided directly by local authority services (eg our residential children’s home short break provision) this will be booked via the council. Where the local authority is commissioning an agency to provide short breaks, the booking will be made via the council. Where a family is utilising a direct payments to arrange short breaks, parents/carers will generally book directly with the short breaks provider.
12. If not, do you use an external organisation to provide this service?
No
13. Do you use digital solutions to assist with the application, awarding and management of Short Breaks?
No
14. If so, who is the provider and when is the contract due to expire?
Not applicable
15. Are you considering using digital solutions to manage and oversee your Short Breaks?
Yes, as a local authority we are exploring digital solutions which may enhance our local offer for families
16. Does the LA provide Young Carer’s grants and if so, please provide the name(s), email(s) and telephone number(s) of the individual(s) at the LA responsible?
No
17. What was the annual spend on Young Carer’s Grants for 2021/22?
Information not held, please refer to response to Q16.
18. Are Young Carer’s grants applied for direct with the council?
Information not held, please refer to response to Q16.
19. If not, do you use an external organisation to administer these?
Information not held, please refer to response to Q16.
20. Who is the external provider and what is the cost of their service and when does the contract expire?
Information not held, please refer to response to Q16.
21. Do you use digital solutions to assist with the application, awarding and management of Young Carer’s grants?
Information not held, please refer to response to Q16.
22. If so, who is the provider and when is the contract due to expire?
Information not held, please refer to response to Q16.
23. Are you considering using digital solutions to manage your Young Carer’s grants?
Information not held, please refer to response to Q16.
24. Please provide the title, name(s) and email(s) of the individual(s) responsible for digital systems for Children’s and YP services at the council?
We consider this information is exempt under Section 40(2) of the Freedom of Information Act (Personal Data).
Devon County Council are not obliged to provide information that is the personal information of another person if releasing it would contravene any of the provisions in the Data Protection Act 2018.
In this instance we believe that the release of this information would contravene the first data protection principle and therefore Section 40(2) is applied.
25. Who is the Director of Children’s Services at the council? Please provide their title, name and email address.
Melissa Caslake – Director of Children and Young Peoples Futures – 0345 1551015
26. Is there a Transformation Manager or Personalisation Lead or similar role? If yes please provide job title, name, email address.
Yes. Matthew Jones – Interim Head of Digital Transformation and Business Support – 0345 1551015