Blue Badges and Concessionary Travel Cards

1.Who is the Head/Manager of Blue Badges and Concessionary Travel Cards?

Caroline Samuel – Blue Badge Team Manager

Damien Jones – Head of Transport Co-ordination Service

2. What are their contact details? (including telephone number and email address)

01392 383000 for both. Email and

3. What software does Devon County Council (DCC) use to manage customers applications?

DCC use a bespoke case management systems designed by the Council’s own digital project team.

4. What is the contract cost?


5. What is the duration of the contract?


6. When does it expire?