Social Care and Education Transport

Provide information on the following category of service (a category of service would be classed as an area of business within the Council, for example Transport or Social Care):

1) Does the Local Authority currently operate any form of supplier framework (a supplier framework would be classed as a list of enrolled and accredited companies or individuals that provide goods or services to the Local Authority) for:
a. SEN Transport
b. Home to School
c. Taxi Services
d. Transport for Adult Care 

Devon County Council operates a Dynamic Purchasing System (DPS) for all aspects of passenger transport covering all of the above.

2) If the Council does operate a supplier framework, how many suppliers are listed on the framework?:
a. SEN Transport
b. Home to School
c. Taxi Services
d. Transport for Adult Care
 

The DPS has the following lots which will cover all the above.  They are not restricted by the categories above.

Lot 1 – Passenger Carrying Vehicles (PCV) Contracted transport (including option for provision of Contractor Escorts) – 90

Lot 2 – Hackney / Private Hire transport (including option for provision of Contractor Escorts) – 331

Lot 3 – Driver and Escort provision for County Council vehicles – 92

Lot 4 – Ambulance Transport to include qualified crew – 20

Lot 5 – Public transport – 40

Lot 6 – Other car provision (including option for provision of Contractor Escorts) – 38

Some suppliers will be registered on more than one Lot.

3) How many transport routes are there?
a. SEN Transport –
875
b. Home to School –
919
c. Taxi Services – Not applicable (included in SEN & Home to School Transport figures)
d. Transport for Adult Care – 66

4) What is the volume of people using the transport service either monthly or over an academic year?
a. SEN Transport – 2080
b. Home to School –
12757
c. Taxi Services –
Not applicable (included in SEN & Home to School Transport figures).
d. Transport for Adult Care – 111 (note this only includes passengers managed directly through DCC’s Transport Coordination Service.  Some loadings on Council vehicles are managed directly by centres).

5) Do you use technology to monitor passenger usage of the transport service?
a. SEN Transport
b. Home to School
c. Taxi Services
d. Transport for Adult Care
 

For all the above Devon County Council has its own Transport Management System (TRAMS).

6) If yes to the previous question; What is the technology and its renewal date?
a. SEN Transport 
b. Home to School 
c. Taxi Services 
d. Transport for Adult Care 

For all the above internal inhouse system with no renewal date.

7) What is the value of the transport service spend for the following?
a. SEN Transport –
£16,888,432
b. Home to School –
£13,951,522
c. Taxi Services –
Included in the other categories.
d. Transport for Adult Care –
£1,219,815
Figures based on 2020/21 financial year spend.

8) What is the volume of spend identified/ recovered from ‘Ghost Routes’ for the pervious Academic Year? A Ghost Route is a service that has been commissioned but has no service recipients.

a. SEN Transport
b. Home to School
c. Taxi Services
d. Transport for Adult Care 

For all categories £0. We do not operate any “Ghost Routes”.  If there are no passengers (or “service recipients”) then the contract is terminated in advance with the appropriate notice period (usually one month).