ICT

  • Malicious Emails

    Please find below my FOI request regarding malicious emails sent to the council. The date range for the requests is from 2018 to present day. The data shall include a breakdown by year. 1. How many malicious emails (e.g. phishing … Continue reading →

  • Customer Relationship Management Technology

    Q1 Does your authority use Customer Relationship Management (CRM) technology to help to deliver services? No. Devon County Council do not have a Corporate CRM solution.   Individual services have purchased a few licences for specific use cases, but we do … Continue reading →

  • Software and applications procurement

    Please can you provide the information requested regarding the types of application, supplier names, software names and versions, contract expiry dates and extensions, contract values, annual fees and hosting of software applications. Please see this Devon County Council webpage for … Continue reading →

  • IT policies and procedures

    Provide an electronic copy of policy, procedures or guidance issued to your IT department/staff or others concerning the : 1. Management of IT assets (PC’s, Desktop, Laptops, Tablets, SmartPhone)  Devon County Council does not have a formal policy document on … Continue reading →

  • Firewall and anti-virus software contracts

    The information required is for each of the different types of cyber security services  * Standard Firewall (Network) – Firewall service protects your corporate Network from unauthorised access and other Internet security threats  Our standard Firewall information is available on … Continue reading →

  • Ransomware Incidents

    1.In the past three years has your organisation: A. Had any ransomware incidents? (An incident where an attacker attempted to, or successfully, encrypted a computing device within your organisation with the aim of extorting a payment or action in order … Continue reading →

  • Online meetings

    a) What funding has Devon County Council received from central government to broadcast its meetings online via Zoom since the start of broadcasting its meetings virtually on 18 May 2020, including the costs incurred in setting up previous to the … Continue reading →

  • Data Protection Impact Assessments

    Please provide an electronic copy of any Data Protection Impact Assessments (DPIA’s) undertaken for the operation drones, dash cams, or body-worn cameras within your Organisation Devon County Council (DCC) has not completed any DPIA’s for the operation of drones or … Continue reading →