ICT

Commissioning and managing the councils digital and technical infrastructure

  • Gov Notify Service

    1. Please provide a list of the 27 departments or services currently using Gov Notify. Registration Service Adult Social Care Independent Self Assessment Early Engagement Blue Badge Highways MASH National Bus Pass School Admissions – Devon County Council Public Health … Continue reading →

  • Hosting (Access UK Ltd)

    Please can you share the following. 1) The spend for Access UK Ltd. For this financial year so far, the current spend is approximately £76,000.00. 2) The latest contract updates now one more cloud contract Softcat has expired this month. … Continue reading →

  • ICT Projects

    I request, under the Freedom of Information Act, the following information: Final project documentation for all ICT projects completed during 2022/23 including: * Project Plan (Project Initiation Documentation) * Risk Register * Issue Register I would like you to provide … Continue reading →

  • ITSM solutions

    * Please list the last two ITSM solutions utilised within your organisation since 2010 (not including the currently utilised solution)? o Examples include ServiceNow, BMC, Ivanti, Marval, HPOV, Hornbill, Freshservice etc o If the currently utilised solution has been in … Continue reading →

  • Microsoft Licensing Statement

    Please provide a copy of your most recent Microsoft Licensing Statement. Please refer to this licensing statement.

  • IT and Cyber Security Procurement

    How long has the tendering and procurement process taken for any IT and Cyber Security procurement that has happened in the last three years ? Specifically, we would like to receive information on the total number of tendering/procurement activities that … Continue reading →

  • External systems used by the council

    1. Can you provide a list with names of all external systems used by the council such as payments (online, over the phone) , finance system (is it cloud based?), HR (e.g staff management for timesheet, annual leave etc) , … Continue reading →

  • WhatsApp

    1. Does Devon County Council operate any “official” Whats App groups, and if so, how many, and what departments. Devon County Council does not recognise WhatsApp as an approved corporate communication tool. As such this information is not held. 2. … Continue reading →

  • NCCIS / Youth Justice Software

    I would like to know about the provisions you have in place to support young people. Could you please provide me with the following information: NCCIS (National Client Caseload Information System) Does the local authority produce and submit their own … Continue reading →