We would like to request the following information about the IT systems employed by local governments in the UK, with a focus on Enterprise Resource Planning (ERP) and, if applicable, Customer Relationship Management (CRM) systems. What provider(s) you are using … Continue reading
ICT
Commissioning and managing the councils digital and technical infrastructure
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4 Day Working Week
This is an information request relating to whether the council has had any contact with any individuals from the 4 day week campaign. Please include the following information: Whether, in the 2022/23 and 2023/24 financial years any members of senior … Continue reading
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Freedom of Information Requests, Subject Access Requests and Complaints Management Performance
Number of Freedom of Information requests received in the 22/23 Financial Year? 1419 Number of Subject Access Requests in the 22/23 Financial Year? 446 Number of Complaints received in the 22/23 Financial year? 1603 What system is used to handle … Continue reading
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ICT Supplier Contracts
In response to a recently published Freedom of Information request ICT Supplier Contracts 1. Please share the complete contract information for SCC and Rubrik 2. Please share the latest contract end date and annual spend for Dell In response to … Continue reading
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Email provider
Please provide me with the following information: 1. What is your current email provider (e.g. Outlook or G-suite)? Outlook 2. Do you have a solution for secure email in place (Y/N)? Yes 3. Who is your current email security provider … Continue reading
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Unconscious Bias Training and Stonewall Subscription
How much in total the council spent on unconscious bias training in the years 2022/23? Unconscious Bias is covered in Devon County Council’s e-learning course for equality, diversity and inclusion. We subscribe to Learning Pool and Skillsboosters and these subscriptions … Continue reading
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Council Use of WhatsApp
1. Do you have a Policy/procedure that covers the use of WhatsApp within the Council? This can be either as a standalone policy/procedure or as part of a larger policy/procedure. If yes, please could you provide the most recent copy. … Continue reading
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ICT Supplier Contracts
I would like to know whether these contracts are still valid or replaced by another supplier: Backup Data Domain Server Hardware Dell: Replaced by Rubrik (as expired, not replaced). ProSupport Plus Server Hardware Dell: Being renewed for 5 years with … Continue reading
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Performance Management Software
I wish to receive the following information under the freedom of information act- A) Does your organisation use specific performance management software? A.2) If the answer to question A is no, how does your organisation record performance management information? B) … Continue reading
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Use of Artificial Intelligence
1. Do you have a strategy for artificial intelligence (AI) and if so, can you please send me a copy? Devon County Council does not have a corporate AI Strategy. 2. Do you have an AI policy, and if so, … Continue reading