ICT

Commissioning and managing the councils digital and technical infrastructure

  • Capita One Contract

    Please can you outline current contract details for Capita One Education and Learning. 1) Start Date 17 March 2024 2) Expiry Date 31 March 2027 3) Annual Costs The total value of the contract is £925,000 4) Any extensions available … Continue reading →

  • Firewall, Anti-Virus, and Enterprise Agreement

    Can I please request the following: Standard Firewall (Network) – Firewall service protects your corporate Network from unauthorised access and other Internet security threats. 1.      Who is the existing supplier for this contract? Specialist Computer Centre (SCC). 2.      What does … Continue reading →

  • Voice, Data & Network

    Can I please request the following infromation: a) LAN a1 Which primary LAN hardware do you use (eg Extreme, Juniper, Cisco) a2 When did you last conduct a major refresh of this infrastructure/how many devices? a3 Who is the reseller … Continue reading →

  • Procedures and software against fraud

    1) When are you next going through an audit of the National Fraud Initiative (NFI)? Audit Committee Papers are an ongoing source of Counter Fraud Information including activity on the NFI exercises. Please refer to this Audit Committee webpage for … Continue reading →

  • Cloud Service Utilisation and Challenges

    Section 1. Cloud Service Utilisation 1. Please indicate whether your council currently utilizes cloud services for any of the following purposes. Purpose Yes/No If yes, are these public/private/edge. Please provide details Data Storage  Yes Azure Microsoft Office 365 Data Processing … Continue reading →

  • Various IT Questions

    Q1. Can you please list the number of devices deployed by your organisation for the following? Device Type Number of Devices Desktop PCs 96 Laptops 6741 Mobile Phones 3447 Printers 68 Multi Functional Devices (MFDs) 228 Tablets 44 Physical Servers … Continue reading →

  • Artificial Intelligence in Service Management

    Are you currently using AI functionality within your IT Service Management function? Yes/No No, Devon County Council is not currently using artificial intelligence (AI) within our IT Service Management (ITSM) function. If yes: What functionality are you utilising? (e.g. co-pilot, … Continue reading →

  • Cyber Attacks and Breaches

    I am requesting the following information for each year from 2019 to 2024: 1. The total number of cyberattacks detected or reported to you for each year (and month if possible) between and including 2019 and 2024. 2. A breakdown … Continue reading →