ICT

Commissioning and managing the councils digital and technical infrastructure

  • Digital Innovation Projects

    1. Please provide a copy of your most up to date digital strategy document or link. Digital Devon ICT Strategic Roadmap 2020 – Investing in your Digital Transformation 2. What budget is the council setting aside to invest in innovation … Continue reading →

  • Bring Your Own Device (BYOD) Strategy

    The below questions relate to Bring Your Own Device (BYOD) policies and/or adoption practices. By BYOD I refer to the ability of council employees and/or councillors to access council email and/or council software using their own personal devices, such as … Continue reading →

  • Childrens services case management systems

    What case management system do you use for children’s services? OLM Eclipse/CareFirst for Childrens Social care Capita One for Education and Schools What is the annual support charge for the systems (including the finance modules)? Eclipse/CareFirst = £388,532.91 – this … Continue reading →

  • School Management Information System Contract

    “Do you have a licence/contractual arrangement with a School Management Information System (MIS) supplier? Yes.  Please provide the name of the supplier. The supplier is Capita ESS Do you provide support for this software? – Yes, support is provided through … Continue reading →

  • Communications, providers and contracts

    Q1. Who is the manufacturer of the following solutions installed within your organisation please? (for example Avaya, Cisco, Mitel etc)? a. Telephony b. Unified Communications (Presence, Messaging, Video, Screen Sharing, Web collaboration) c. Contact centre Q2. Which company supports the … Continue reading →

  • Cyber Attacks

    1. Has the council experienced an attempted cyber-attack in 2019? Please answer yes or no. – we neither confirm or deny that this information is held in accordance with Section 31(3) of the Freedom of Information Act 2000. We believe … Continue reading →

  • MFD procurement and contracts

    Head of Procurement name Justin Bennetts Head of Procurement email justin.bennetts@devon.gov.uk Head of Procurement address Devon County Council County Hall Topsham Road Exeter EX2 4QD Head of IT name Gary Dempster Head of IT email gary.dempster@devon.gov.uk Head of IT address … Continue reading →

  • Cyber Attacks and CHECK Testing

    “I am writing with a request about cyber security under the Freedom of Information Act 2000. 1. Could you please tell me whether you have had a CHECK test in i) 2016/17, ii) 2017/18 and iii) 2018/19? CHECK-approved tests have … Continue reading →