Can I have the staff numbers within your organisation? These can be approximates and do not need to be exact, and will EXCLUDE schools Total Number of Staff in the Council 4952 Total number of Laptops, PCs and thin clients … Continue reading
ICT
Commissioning and managing the councils digital and technical infrastructure
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Website hosting contracts
I submit a request to the organisation around their hosting contract(s) with 3rd party providers. The type of contract I wish to see is below: Dedicated hosting- Managed environment Co-Location- hosting allows a business to still own their own server … Continue reading
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Top 5 applications
What are the top 5 applications in use for your council? This has to be based on the number of users and must exclude Email system which everybody uses and EXCLUDE desktop applications like Excel and word. We have written … Continue reading
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Number of helpdesk requests
Provide the number of helpdesk requests made by Devon staff to olmgroup.freshdesk.com during the month of February 2021 5
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Cloud Strategy
1. Do you have a cloud strategy? (Please provide a link to the strategy) A) Yes B) No (A) Yes. Devon County Council publicly publishes its Digital and Technology Strategy. However, the current Digital & Technology Service Strategy 2021 – … Continue reading
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IT training and development
I am looking for some specific information on costs associated to training and development within your authority’s IT department. Please would you be able to provide the following information for FY 2018/19 and 2019/20 as separate figures? Is your IT … Continue reading
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Replacement or upgrade of all Windows 7 machines to Windows 10
I require a copy of any formal reports or recommendations (Be that to management, your IT Department or equivalent) relating to replacement or upgrade of all Windows 7 machines to Windows 10 within your Council. ICT Roadmap 2015 – 2017 A … Continue reading
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Electronic signing tools, stationery costs, and IT
Do you currently use any form of electronic signing tool? No If yes, who is your current provider? When does the contract expire? How much does it cost per year? Not applicable How many documents do you send for signature … Continue reading
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Operational IT – services, budget and contacts
1. Has your local authority appointed a chief digital officer or digital director (or equivalent job title responsible for overseeing the organisation’s digital transformation)? Yes 2. If so, what is your budget (or departmental budget)? Can you provide this budget … Continue reading
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Online forms – use and contracts
Do you use online forms for residents to complete using a web browser? Yes Approximately how many online forms do you have? Approximately 100, depending on the definition of a ‘form’ What 3rd party or in-house software do you use … Continue reading