ICT

Commissioning and managing the councils digital and technical infrastructure

  • Operational IT – services, budget and contacts

    1. Has your local authority appointed a chief digital officer or digital director (or equivalent job title responsible for overseeing the organisation’s digital transformation)? Yes 2. If so, what is your budget (or departmental budget)? Can you provide this budget … Continue reading →

  • Online forms – use and contracts

    Do you use online forms for residents to complete using a web browser? Yes Approximately how many online forms do you have? Approximately 100, depending on the definition of a ‘form’ What 3rd party or in-house software do you use … Continue reading →

  • Web content blocking

    To understand how your Local Authority IT systems block or allow certain websites. In particular I would like to know, is the web domain “tryal.ai” currently blocked by your Local Authority IT system? This domain is not currently blocked. Does … Continue reading →

  • Customer portal for Council services

    1. Do you have a Customer portal or platform offering authenticated citizens direct access to Council services online?   No 2. Who did you procure your Customer portal from?  Not applicable a. If you developed it ‘in-house’ please can confirm … Continue reading →

  • Mobile phone and mobile broadband

    1. How many employees are at your organisation? This information is publicly available on the Devon County Council (DCC) website which can be accessed by following the below link:- HR Dashboard 2. How many mobile phone and mobile broadband connections do … Continue reading →

  • Fixed line voice and data services

    CP1500-17 Fixed Line Voice and Data Services: http://ted.europa.eu/udl?uri=TED:NOTICE:157490-2018:TEXT:EN:HTML * Suppliers who applied for inclusion on each framework/contract and were successful & not successful at the PQQ & ITT stages   Eight suppliers submitted a completed tender return, with one successful … Continue reading →

  • Mobile phone contract and supplier

    Mobile phone contract details; 1. Main contact details of the person responsible for this at your council  Gavin Punchard 2. Who is your mobile phone network supplier EE 3. Is your agreement directly with the network or a 3rd party … Continue reading →

  • IT products

    Answering for A-F on questions 1-8. a) Photocopiers/MFDs (Multi-Functional Device) b) Printers c) Print room / reprographic d) Desktops e) Laptops f) Displays Q1. Please name all the IT resellers that you have contacts with and buy from.   Various … Continue reading →

  • Video conferencing spend

    The amount spent by your council on video-conferencing apps such as Zoom since March 2020. The amount spent on any other costs incurred by holding meetings virtually since March 2020. The amount spent on hosting council meetings (including staff costs, … Continue reading →