1. How many complaints were made against retailers about faulty or inadequate plumbing fittings and/or installations (e.g taps, boilers, water pipes, toilets, showers) in 2020 and 2021?
2020 – 43
2021 – 34
2. How many complaints made against plumbing tradesmen about faulty plumbing fittings and/or installations in 2020 and 2021?
2020 – 102
2021 – 181
3. How many complaints made about plumbing tradesmen in 2020 and 2021?
2020 – 217
2021 – 315
4. How many plumbing tradesmen were taken to court under consumer protection legislation in 2020 and 2021?
2020 – 1
2021 – None
5. How many plumbing tradesmen taken to court under consumer protection legislation about plumbing and/or fittings in 2020 and 2021?
As above
6. How many fines were issued to plumbing tradesmen under consumer protection legislation faulty plumbing fittings and/or installations in 2020 and 2021?
2020 – 1
2021 – 0
7. What is the total value of fines issued to plumbing tradesmen under consumer protection legislation for faulty or inadequate plumbing fittings and/or installations in 2020 and 2020?
2020 – £4035 (and £20562 compensation to victims, and £4030 costs)
2021 – None
8. How many retailers were taken to court under consumer protection legislation for plumbing fittings and/or installations (e.g taps, boilers, water pipes, toilets, showers) in 2020 and 2021?
0 for both years
9. How many fines were issued to retailers under consumer protection legislation for faulty plumbing fittings and/or installations in 2020 and 2021?
0 for both years
10. What is the total value of fines issued to retailers under consumer protection legislation faulty plumbing fittings and/or installations in 2020 and 2021?
0 for both years