Adult and Child Services – Management Systems and Staff 2017 to date

1. What case management systems are you currently using to support the delivery of your Adult Social care services?

CareFirst.

2. What case management systems are you currently using to support delivery of your Children’s Social Care services?

Eclipse.

3. How much have you spent on case management systems to support the delivery of your Adult Social Care services in the past five years?

4. How much have you spent on case management systems to support the delivery of your Children’s Social Care services in the past five years?

17/18 18/19 19/20 20/21 21/22 5 year total
£000 £000 £000 £000 £000 £000
Value of payments to OLM 965 912 504 519 544 3,443
Notes:
Payments cover both CareFirst & Eclipse social care systems as both are provided by the same supplier (OLM) and costs cannot be disaggregated.
Payments include the use of Business Objects for management information from CareFirst but exclude the use of Power BI for management information from Eclipse.
Figures include one-off capital funded upgrades where applicable.Figures exclude the cost of internal IT staff time spent supporting the systems.

5. When do your current contracts expire for the case management system you are currently using to support the delivery of your Adult Social Care Services?

6. When do your current contracts expire for the case management system you are currently using to support the delivery of your Children’s Social Care Services?

For both the date is 31st March 2025.

7.How many staff are employed to support the delivery of your Adults Social Care services?

1,389.

8.How many staff are employed to support the delivery of your Childrens Social Care services?

1,397.