Please provide the following information in relation to your Children’s Social Care case management system, as held by the council at the date of this request:
1. The name of the case management system used by Children’s Social Care (e.g. Liquidlogic, Mosaic, or any other system).
Eclipse
2. The supplier/vendor of the system.
Civica (was OLM)
3. The current software version or release number in use.
3..6.2-Snapshot.1.2.22
4. The date (month and year) of the most recent upgrade or major release implemented.
April 2026
5. Whether the system is provided as software‑as‑a‑service (SaaS) or is on‑premise / locally hosted.
Software-as-a-service (SaaS)