ICT

  • Electronic Document Management

    Please confirm whether your organisation currently uses, or has previously used, an Electronic Document Management solution (EDM) If applicable, I would be grateful if you could provide the following details: 1. Supplier OpenText 2. Scope of Use o Document archiving … Continue reading →

  • IT Services Contracts

     Under the Freedom of Information Act 2000, I would like to request information on your department’s network and managed IT services contracts. Specifically: Current contracts covering network infrastructure (WAN, LAN, SD-WAN, Wi-Fi, cabling, etc.) and managed services (support, monitoring, maintenance). … Continue reading →

  • IT service management system

    1. What ITSM solution are you using? E.g. ServiceNow, Hornbill, Halo, Freshservice, Ivanti, BMC, Xurrent, etc. Ivanti. 2. Running costs: Please provide the past 18months (since April 2024) costs against the below line items. Item Total 1.1 Implementation (if applicable) … Continue reading →

  • Artificial Intelligence (AI) planning

    Please provide: 1. Any policies, strategies, guidance documents, or internal reports held by you that reference the use of artificial intelligence (AI), automation, or machine learning in the planning application process, or by planning officers. 2. any details of trials, … Continue reading →

  • Construction projects

    I would be grateful if you could provide the following details regarding your council’s construction projects: Common Data Environment (CDE) or Information Management Tool: * What Common Data Environment (CDE) platform(s) or Info Management tools, if any, does the council … Continue reading →

  • Learning Management Systems

    I am requesting information about the use of Learning Management Systems (LMS) or Virtual Learning Environments (VLE) by your organisation and, where information is readily available, any associated departments, service units, or partner organisations delivering education, training, or learner support … Continue reading →

  • Cloud Service Providers

    1) Please provide your organisation’s total spend on cloud infrastructure for the last three financial years. (please select) <£1M   £1M – £2M   £2M-£5M   £5M-£10M   >£10M   2022/23 X 2023/24 X 2024/25 X 2) Please list all … Continue reading →

  • Software, hardware and services

    Q1. Can you please list the number of devices deployed by your organisation for the following? Device Type Number of Devices Desktop PCs Laptops Mobile Phones Printers Multi Functional Devices (MFDs) Tablets Physical Servers Storage Devices (for example: NAS, SAN) … Continue reading →

  • Mobile Phone Contracts

    I am writing to request the following information under the Freedom of Information Act 2000 regarding your organisation’s mobile phone contract(s). If your organisation uses more than one provider, please provide a breakdown for each provider individually. I am aware … Continue reading →