ICT

  • IT Service Management Software Expenditure

    Please provide information regarding the running costs of your IT Service Management system (ITSM) at your organisation. Please provide data on costs for the past three financial years (2022, 2023 and 2024) in relation to the following: 1.1 Implementation £0. … Continue reading →

  • IT Services

    Please provide the following information where available: 1. Current IT Service Model – Is your IT delivery primarily in-house, outsourced, or a hybrid approach, and if not delivered in-house, who provides this service? IT delivery primarily in-house. 2. Major IT … Continue reading →

  • IT Architect roles and salaries

    Please can you provide the following information: 1. A list of IT Architect roles in your organisation (e.g. Enterprise Architect, Solution Architect, Chief Enterprise Architect etc.) 2. The salary range for each role (e.g. £50,000 – £60,000) 3. Confirm if … Continue reading →

  • Accounts Payable

    1. Does the authority share accounts payable or procurement functions with another authority or shared service function? No. 1a. If yes, who? Not applicable.  2. Which Enterprise Resource Planning (ERP) system is used by the authority (e.g. Oracle, SAP, Advanced, … Continue reading →

  • Website Content and Emergency Communication

    1. Website Content Governance: a. Any governance documents, style guides, templates, or policies related to writing for the web or managing website content. b. Procedures or processes for approving, editing, or publishing content on the local authority’s website. This information … Continue reading →

  • Digital Services and Transformation

    1) The contact information of the individual(s) designated as Digital Transformation Officer(s) or equivalent position responsible for overseeing digital transformation initiatives within the council. Name(s): / Email(s): / Phone number(s): / This information is exempt from disclosure under Section 40(2) … Continue reading →

  • Cyber Attacks

    1) How many times did your council experience an attempted cyber-attack in each of the following calendar years: 2022, 2023, 2024? If you do not have complete data for 2024, please provide the most up to date information you have … Continue reading →

  • Cyber Security Roles

    When recruiting for cyber security roles, could you please advise what qualifications you require from candidates applying for the following five roles (or the equivalent job title)? 1. Junior / Trainee Cyber Analyst. We do not have a match for … Continue reading →

  • Mobile Phones Contract

    Please send me the following information with regards to the organisation’s Mobile Phones contract. If there is more than one provider, please split all the information including the annual average spend, number of connections, duration, contract dates and internal contact … Continue reading →