May we please ask for details on the policy about old technology and what is currently happening with the old technology from the council and from the educational institutions you are funding. 1) In particular where the old items are … Continue reading
ICT
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IT tools, budget and contracts
1. What IT helpdesk tool(s) is/are in use (eg. SpiceWorks, Freshdesk, etc) if not, how is your IT managed? Hornbill SupportWorks & Ivanti Service Manager 2. What are the requirements of the IT team; or, what the tool(s) is/are used … Continue reading
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Software providers and payments – Children, Education, Youth Offending
1.The software providers your Local Authority uses for: * Your Education Management Information System (Local Authority use for admissions, LAC, SEND, Early Years etc.) Supplier: Capita ONE Annual cost: £264k Renewal Date: Rolling 12 month contract, March 2021 Notice … Continue reading
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Technology no longer used policy and contract
May we please ask under FOI for details on the policy about old technology and what is currently happening with the old technology from the council and from the educational institutions you are funding. 1) In particular where the old … Continue reading
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IT Department – equipment, contracts, users and cost
1. Do you have an IT department? Devon County Council operate a commissioning/delivery model with ICT Commissioning on the commissioning side and Scomis on the delivery side. 2. Does the IT department manage the servicedesk(s) ‘ if not, which department … Continue reading
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IT use and contracts
1. How many desktop users do you have in your organisation that have a PC/laptop? Total computers in use are 4671 of which: • 214 Desktops • 3390 Laptops • 1067 Tablets 2. What Microsoft products and versions do you … Continue reading
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ICT hardware contract and spend 2020
Please may I know the information on the following (all hardware): • £m Projected Spend on ICT 2020 • £m Projected Spend on Print 2020 in response to both questions, we can confirm that for the financial year 2019/20 DCC … Continue reading
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Working from home or remotely guidance
A copy of any policies, procedures or guidance issued to Devon staff concerning: Working from home and remote working guidance Remote working policy or guidance – ICT remote working guidance or advise The information can be viewed via the links … Continue reading
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Telphony lines provided by Capita and spend
What is the number of lines for each type provided by Capita? Please see previous response 2. In to the minutes monthly spend, I require the spend for calls, the link provided to the information will also include other spend … Continue reading
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Employee working patterns – children and vulnerable people
a.How many of your employees work with children or vulnerable people (e.g. social workers, or those who work in fostering, education or child and adult care)? Adult social care = 1202 Childrens social care = 502 b. How many of … Continue reading