Trading Standards Resources

Please note that prior to May 2017 the below response relates to the Devon and Somerset Trading Standards Service covering those County areas and after that date to the Devon, Somerset and Torbay area.

*FTE = Full Time Equivalent

1Please tell us what budget your authority allocated for Trading Standards services per head of local population (i.e. net cost per head of local population) for each of the following financial years:£2.55 per head of the population£2.35 per head of the population£2.36 per head of the population
2Please tell us the number of posts (headcount) which have been deleted in your authority’s Trading Standards service in:0 FTE*4.8 FTE*2.3 FTE*
3Please tell us the number of Trainee/Student Trading Standards Officer posts (headcount) which have been deleted in your authority’s Trading Standards service in:None – we do not have formal Trainee / Student Trading Standards Officer posts
4Please tell us which of the following services your authority currently provides and any you have ceased providing at any time since January 2014 by ticking the relevant boxes:Currently providingCeased providing at any time since January 2014
Weights and measuresYes
Fair tradingYes
Product safetyYes
Food standardsYes
Consumer creditYes
Animal health and welfareYes
Licensing and age restricted salesYes
Consumer advice – 1st tierNo
Consumer advice – 2nd tierNo
Consumer educationNo
Business advice – home authorityNoYes – we now operate Primary Authority
Business advice – primary authorityYes
Laboratory servicesYes
Road trafficNo
Approved trader schemeYes
No Cold Calling ZonesNo
5Please provide figures for the following activities for each of the financial years identified by filling in the boxes below:2015/162016/172017/18
Number of enquiries and complaints requiring a response176016922800 – Includes changes to recording methods, as well as merger with Torbay Trading Standards
Number of enforcement visits253520121580
Number of programmed inspections460448304
Number of informal cautions, letters of advice and written warnings issued11 Service Warning Letters5 Service Warning Letters9 Service Warning Letters
                              **Service Warning Letters are a formal disposal route that can be used when an investigation report is submitted
Number of simple cautions issued619
Number of prosecutions commenced12710
Number of age restricted test purchases (e.g. alcohol and tobacco, solvent, fireworks, knives etc)98 mystery shopping purchases

24 formal test purchases

31 mystery shopping purchases

27 mystery shopping purchases