We would like to make a few enquiries about how Community equipment is commissioned in addition to Technology Enabled Care (Telehealth and Telecare). This will help us to drive forward the TEC Industry and ensure service users receive the best possible service.
1. Does your organisation commission a community equipment service?
Yes
2. If yes, who is the lead (please provide contact details):
Commissioner and Contract manager: Alison Golby
alison.golby@devon.gov.uk
3. Who do you commission the service from, who is the current contract holder? Please provide details.
Millbrook Healthcare Ltd
4. When is the contract due to be re-tendered?
End date: 31/05/2022 with the option to extend for a further 2 years
5. What geographic area does your commissioned community equipment service cover?
The administrative area of Devon County Council (excludes Plymouth & Torbay unitary authority areas)
6. Do you specify any quality standards as part of the contract and procurement process?
CECOPS accredited and quality assured.
7. Who is your Chief Digital officer? Please provide contact details.
Rob Parkhouse. rob.parkhouse@devon.gov.uk
Telecare
1. Does your organisation commission or deliver a telecare service?
Yes – Devon County Council commissions a Technology enabled care and Support, including monitoring alert devices, through the Devon Independent Living Integrated Service (DILIS) contract
2. If yes, who is the lead (please provide contact details):
Commissioner
Helen Rainbird helen.rainbird@devon.gov.uk
Contract Manager
alison.golby@devon.gov.uk
3. Who do you commission the service from, who is the current contract holder? Please provide details.
Millbrook Healthcare Ltd
4. Do you specify any quality standards as part of the contract and procurement process?
The contracted provider has to be TSA Accredited. Also, more widely, the contracted provider should be quality assured under CECOPS.
5. When is the contract due to be re-tendered?
31/05/2022 with the option to extend by a further 2 years
6. Are you aware of the switch from analogue to digital and are you preparing for this?
Yes we are aware and with our commissioned Provider, Millbrook, we are taking steps to prepare for the change.
7. Is your commissioned service using assistive technology and the Internet of Things to support service users to remain independent?
Yes. Devon County Council commission the Independent Living Centre (ILC) service to promote this; their Website gives details on self-funded TECS options for independence and those available, where eligible, through the DILIS contract – ILC
8. Have you evaluated any of your programmes of work?
This evaluation is currently being undertaken and is not yet complete. We therefore do not yet hold this information
Telehealth/Telemedicine
1. Does your organisation commission or deliver a telehealth/telemedicine programme. This includes remote health monitoring, apps and video solutions.
No
2. If yes, who is the lead (please provide contact details):
a. Commissioner
b. Contract Manager
3. Who do you commission the service from, who is the current contract holder? Please provide contact details.
4. Do you specify any quality standards as part of the contract and procurement process?
5. When is the contract due to be re-tendered?
6. Please provide a list of the key Telehealth/Telemedicine products that you are using?
7. Have you evaluated any of your programmes of work?
We do not hold the information in relation to these further questions.