Library cardholders

How many library cardholders have accessed each relevant library (Relevant libraries include all libraries run by Devon County Council which operate self-service/unstaffed hours)  during unstaffed hours in the past 12 months? I would like a gender breakdown of these cardholders e.g. how many are men, women, other etc.

The libraries set out in the table below have some unstaffed hours.   To clarify the position further,  Cullompton operates an Open+ system, where registered users can access the library at unstaffed times; Ashburton library is located within the Post Office and is open the same hours as the Post Office, for which the library is unstaffed some of the time; the others listed below have some unstaffed opening hours operated by volunteers.

We do not hold any information with regard to a gender breakdown of those visiting during these times.

During the last twelve months, 1 July 2018 – 30 June 2019, the footfall during the unstaffed hours was:

Library Unstaffed Hours Footfall During Unstaffed Hours
ASHBURTON Ashburton library is located within the Post Office and is open the same hours as the Post Office, for which the library is unstaffed some of the time No footfall counter means that we do not hold this information
BRAUNTON 14.00 -17.00 on a Tuesday; and,
9.00-13.00 on a Thursday
8294
CULLOMPTON 8-9 and 17.15-21.30 on weekdays; and, 8-9 and 13.15-17.30 on Saturday 2639
IVYBRIDGE 13.00-17.00 on a Wednesday 908
MORETONHAMPSTEAD 14.00-15.00 and 17.00-18.00 on Wednesday; and,
12.00-13.00 on Saturday
Errors with the footfall counter during this period means that we do not hold this information
OTTERY ST MARY 17.00-19.00 on Tuesday; and,
10.00-13.00 on Wednesday
1984
SALCOMBE 11.00-13.15 on Thursday 379
UFFCULME 15.30-17.30 on Wednesday 425

 

At each relevant library, what is the total number of library cardholders as of June 2019, and as of three years ago (June 2016)? I would also like a gender breakdown of these users.

The following table includes the number of registered users for each library, broken down by gender, as of June 2019.  We do not hold the information regarding the gender breakdown for June 2016, the total registered users at that time are included.  The table can be accessed via the link below:

Registered users per library

How many complaints and/or incidents were reported to the library/council during unstaffed hours over the past 12 months? This includes reports of unaccompanied minors in the library, vandalism, noise and disruption and theft of materials.

No complaints have been received regarding unstaffed hours in the last twelve months.
No health and safety incidents have been reported regarding unstaffed hours in the last twelve months.

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