What Applications are you running for:
Finance? – Finest
HR? – now – Oracle e-Business suite. 2019 – ITRENT
Payroll? now – Oracle e-Business suite. 2019 – ITRENT
Project? MS Project
CRM? Microsoft Dynamics and ICASEWORK
Manufacturing? We do not manufacture therefore we do not hold this information.
Sourcing? Supplying the South West
Invoice Scanning Tool? Reed Soft ( P2P)
Are you using Config Snapshot? Yes, for Oracle eBS
What BI Tool are you using? Power BI, Crystal Reports, SSRS
What versions of the above Applications are you running? eBS 12.1.3
When was your last Application upgrade? eBS legislative patch April 2019
Are you planning another upgrade in the next 12-18 months? No, due to imminent move to iTrent.
Do you have an Oracle support partner for applications? If so who? WellData
Do you have an SAP support partner for applications? If so who? We do not have SAP, therefore we do not hold that information.
What kind of support is included in the contract/s (functional/technical/etc.?) eBS DBA and Applications DBA
What is the value of the SAP application support contract and when does it end? We do not have SAP, therefore we do not hold that information.
What is the value of the Oracle application support contract and when does it end? £24836 p.a. for additional support from WellData and £32,609 p.a. for further SOA/WebLogic support (WellData)
When does the SAP and/or Oracle contracts expire? Feb 2020 for additional support from WellData and Jan 2020 (WellData SOA/WebLogic support)
Are you running any Oracle Databases, if so what versions are you running? eBS runs oracle database 11.2.04, other databases are running Oracle 12c
Are you running any SAP Databases if so what versions are you running? We do not have SAP, therefore we do not hold that information.
What applications are being run on these Databases? e-Business Suite / SOA suite
Are you planning another Database upgrade in the next 12-18 months? No
Do you have an Oracle support partner for Databases? If so who? WellData
Do you have an SAP support partner for Databases? If so who?
We do not have SAP, therefore we do not hold that information.
What is the value of the database support contract for SAP and when does it expire?
We do not have SAP, therefore we do not hold that information.
What is the value of the database support contract for Oracle and when does it expire?
Where are the databases held? Hosted, onsite/offsite?
On-premise
If not, how many in-house DBAs do you have? Oracle:
None
Where do you advertise any Oracle/SAP procurement opportunities?
Who is responsible for looking after the contract for the Oracle and/or SAP estate?
We do not have a SAP estate, therefore we do not hold that information.
Various officers have roles in looking after the ORACLE contract – the lead officers are :
Gary Dempster – IT Strategic Commissioning Manager
Justin Bennetts -Strategic Procurement Manager
How much do you pay annually for Oracle Support & Maintenance and when does it renew?
£273,000, renewable at various dates spanning 4 contracts during the year
How much do you pay annually for SAP Support & Maintenance and when does it renew?
We do not have a SAP estate, therefore we do not hold that information.
Do you work with off-shore partners?
No