Information technology infrastructure

1.What is your annual IT Budget for 2020, 2021 & 2022?

The answer can be found on page 78 of the published 2022/23 budget book

2.Storage:

a. What storage vendor(s) and models do you currently use?

Devon County Council can confirm that we hold the information you have requested.  However, disclosure of this information would prejudice the prevention of crime and we therefore consider this information is exempt from disclosure on the grounds that Section 31(1)(a) of the Freedom of Information Act 2000 applies.

b. What is the capacity of the storage data in TB & How much of this is utilised?

Capacity is approximately 1000TB, with ~40% utilised.

 c. What were the installation dates of the above storage vendor(s)? (Month/Year)

Devon County Council can confirm that we hold the information you have requested.  However, disclosure of this information would prejudice the prevention of crime and we therefore consider this information is exempt from disclosure on the grounds that Section 31(1)(a) of the Freedom of Information Act 2000 applies.

 d. When is your planned (or estimated) storage refresh date? (Month/Year)?

Refresh and support options will be considered during 2023

 e. Do you have any extended warranties, if so, with which supplier

Devon County Council can confirm that we hold the information you have requested.  However, disclosure of this information would prejudice the prevention of crime and we therefore consider this information is exempt from disclosure on the grounds that Section 31(1)(a) of the Freedom of Information Act 2000 applies.

 f. What is your estimated budget for the storage refresh?

The budget for next refresh is yet to be agreed

3. Server/Compute:

 a. What server vendor(s) and models do you currently use?

Devon County Council can confirm that we hold the information you have requested.  However, disclosure of this information would prejudice the prevention of crime and we therefore consider this information is exempt from disclosure on the grounds that Section 31(1)(a) of the Freedom of Information Act 2000 applies.

 b. What were the installation dates of the above server vendor(s)? (Month/Year)

Devon County Council can confirm that we hold the information you have requested.  However, disclosure of this information would prejudice the prevention of crime and we therefore consider this information is exempt from disclosure on the grounds that Section 31(1)(a) of the Freedom of Information Act 2000 applies.

 c. When is your planned (or estimated) server refresh date? (Month/Year)

Refresh and support options will be considered during 2023

 d. What is your estimated budget for the server refresh?

The budget for next refresh is yet to be agreed

 e. Do you have any extended warranties, if so, with which supplier?

Devon County Council can confirm that we hold the information you have requested.  However, disclosure of this information would prejudice the prevention of crime and we therefore consider this information is exempt from disclosure on the grounds that Section 31(1)(a) of the Freedom of Information Act 2000 applies.

 f. Which operating systems are used?

Devon County Council can confirm that we hold the information you have requested.  However, disclosure of this information would prejudice the prevention of crime and we therefore consider this information is exempt from disclosure on the grounds that Section 31(1)(a) of the Freedom of Information Act 2000 applies.

 4.Security:

 a.What security solutions are being utilised?

Devon County Council can confirm that we hold the information you have requested.  However, disclosure of this information would prejudice the prevention of crime and we therefore consider this information is exempt from disclosure on the grounds that Section 31(1)(a) of the Freedom of Information Act 2000 applies.

 b. Do you have a SIEM?

Devon County Council can confirm that we hold the information you have requested.  However, disclosure of this information would prejudice the prevention of crime and we therefore consider this information is exempt from disclosure on the grounds that Section 31(1)(a) of the Freedom of Information Act 2000 applies.

 c. Do you have a SOC? If so, is it in house or outsourced?

Devon County Council can confirm that we hold the information you have requested.  However, disclosure of this information would prejudice the prevention of crime and we therefore consider this information is exempt from disclosure on the grounds that Section 31(1)(a) of the Freedom of Information Act 2000 applies.

 d. Is it 24/7?

Devon County Council can confirm that we hold the information you have requested.  However, disclosure of this information would prejudice the prevention of crime and we therefore consider this information is exempt from disclosure on the grounds that Section 31(1)(a) of the Freedom of Information Act 2000 applies.

 e. Name and role for IT Manager(s) / Officer(s) primarily responsible for cybersecurity

Gary Dempster – Strategic Lead for Digital Trans ICT IG & Cyber Security

Robyn Dennis – Strategic Cyber Security Manager

 f. Names of all cyber security vendor(s) you use g. Cost, duration and end date for the above contract(s)/license(s)

Devon County Council can confirm that we hold the information you have requested.  However, disclosure of this information would prejudice the prevention of crime and we therefore consider this information is exempt from disclosure on the grounds that Section 31(1)(a) of the Freedom of Information Act 2000 applies.

 

5. Backup, DR and BC:

 a. What device/system do you use for your daily backups (e.g tape or disk)

Devon County Council can confirm that we hold the information you have requested.  However, disclosure of this information would prejudice the prevention of crime and we therefore consider this information is exempt from disclosure on the grounds that Section 31(1)(a) of the Freedom of Information Act 2000 applies.

b. What backup software do you use?

Devon County Council can confirm that we hold the information you have requested.  However, disclosure of this information would prejudice the prevention of crime and we therefore consider this information is exempt from disclosure on the grounds that Section 31(1)(a) of the Freedom of Information Act 2000 applies.

c. How much data do you backup, in TB?

We backup ~160TB of data.

 d. Do you use a third party to provide a Business Continuity service (e.g. office workplace recovery or infrastructure ship-to-site solutions)?

Devon County Council can confirm that we hold the information you have requested.  However, disclosure of this information would prejudice the prevention of crime and we therefore consider this information is exempt from disclosure on the grounds that Section 31(1)(a) of the Freedom of Information Act 2000 applies.

 e. When is your estimated backup refresh?

There is a project currently underway with refresh expected August 2023

 f. Do you already backup into the cloud?

Devon County Council can confirm that we hold the information you have requested.  However, disclosure of this information would prejudice the prevention of crime and we therefore consider this information is exempt from disclosure on the grounds that Section 31(1)(a) of the Freedom of Information Act 2000 applies.

 g. Do you back up M365?

Devon County Council can confirm that we hold the information you have requested.  However, disclosure of this information would prejudice the prevention of crime and we therefore consider this information is exempt from disclosure on the grounds that Section 31(1)(a) of the Freedom of Information Act 2000 applies.

 

7. Number of Physical servers?

Devon County Council can confirm that we hold the information you have requested.  However, disclosure of this information would prejudice the prevention of crime and we therefore consider this information is exempt from disclosure on the grounds that Section 31(1)(a) of the Freedom of Information Act 2000 applies.

 

8. How far are you in your cloud strategy?

  1. Not considering Cloud for the foreseeable future
  2. Interested in Cloud, but have not started looking into it
  3. Research Stage
  4. Meeting with Suppliers
  5. Consultancy
  6. Started to integrate
  7. Fully integrated

None of the above options are representative of the Council’s position.

9. Do you use Azure or Amazon Web Services?

Yes.

10. Which IT services do you outsource? When do the contracts end?

Devon County Council can confirm that we hold the information you have requested.  However, disclosure of this information would prejudice the prevention of crime and we therefore consider this information is exempt from disclosure on the grounds that Section 31(1)(a) of the Freedom of Information Act 2000 applies.

11. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks utilised.

Specialist Computer Centre, under the Crown Commercial Services framework.

12. Are you actively moving any applications/infrastructure into a cloud environment? If so who is responsible for this?

Devon County Council can confirm that we hold the information you have requested.  However, disclosure of this information would prejudice the prevention of crime and we therefore  consider this information is exempt from disclosure on the grounds that Section 31(1)(a) of the Freedom of Information Act 2000 applies.

13. What is the total number of IT staff employed by the organization: Please list and provide contact details for the IT senior management team including CIO, IT Director and Infrastructure Architects if applicable.

 

Total IT staff – 143.62 FTEs as detailed within the published 2022/23 budget book.

We do not have roles that are titled CIO, IT Director or Infrastructure Architects therefore we do not hold this information.

14. Who is Head of IT? – Please provide contact details

Gary Dempster, 01392 383000, gary.dempster@devon.gov.uk

 15. Who is Head of Procurement? – Please provide contact details

Justin Bennetts, 01392 383000,, justin.bennetts@devon.gov.uk

16. Do you have a managed/shared service with any other councils?

No

 

 17. Do you normally purchase equipment and services as a capital investment (Cap-Ex) or ongoing operational charges (Opex)?

A mixture of both.