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Officer Decisions

Head of Scomis Group - Debbie Foweraker

Summary of Matter or Issue Requiring Decision:

Decision to award the contract for an ITSM system for Scomis, following a G-Cloud procurement process.

Decision Taken:

To award a contract to the below organisation(s) for the provision of the above contract. The contract will commence on 12 April 2019, for the period of 24 Months, with an option to extend for a further two periods of 12 months each.

Softcat Plc
Solar House Fieldhouse Lane
Marlow, Buckinghamshire

Summary of Reason(s) for Decision Taken:

The decision has been taken on the basis of a comprehensive and thorough evaluation of all the ITSM services offered on the G-Cloud.
The various procurement steps followed align with the defined CCS procurement process.

Summary of Alternatives or Options considered and rejected:

The longlist of service offerings was narrowed to a shortlist of 3 based on the details available on the G-Cloud and an evaluation of the trial software.
A thorough evaluation of these three service offerings was carried out. This resulted in Softcat being successful.

Details of any conflict of interest and dispensation granted to the Officer taking the decision or by any Member of the Council in delegating responsibility for any specific express delegation:

No conflict of interest was identified, and no dispensation was sought.

Contact for enquiries/further information:
Paul Luxton Position: Project Manager Email: Tel: 01392 383000
Decision Date:
15 April 2019

A copy of this decision and any supporting documentation considered by the Officer taking this decision may also be made available or inspection by the public at the Council’s Offices or posted upon payment of any copying and postage charges. Any member of the public wishing to take up either of these options is asked to please ring 01392 382888 or email: