• Record Keeping Social Services

    I would like to know what the policies and procedures for record keeping were pre-1991. Devon County Council does not hold this information.

  • Council Use of WhatsApp

    1. Do you have a Policy/procedure that covers the use of WhatsApp within the Council? This can be either as a standalone policy/procedure or as part of a larger policy/procedure. If yes, please could you provide the most recent copy. … Continue reading

  • Subject Access Requests data

    How many Subject access requests has Devon County Council received in each of the years 2020, 2021, 2022 and 2023? 2020 335 2021 393 2022 432 2023 to date 287 Please note this information and the response to the further … Continue reading

  • Artificial Intelligence Software

    1. Does Devon County Council (DCC) use any generative Artificial Intelligence (AI) software? Devon County Council has not approved the use of generative AI software and as such, has no corporately approved software of this type within our ICT applications … Continue reading

  • Information Risk Owner

    Please provide:  Name, title and contact details of the Councils Senior Information Risk Owner (SIRO) Matthew Jones Head of Service – Director of Transformation & Business Services Email: keepdevonsdatasafe@devon.gov.uk A Copy of the 2020/21 and 2021/22 Annual SIRO report – … Continue reading

  • Data storage

    We’d like to explore the sector’s relationship with data, strategies for data modernisation and how it is collected, stored, and categorised. We will also look into data usage, standardisation, open data, and transparency data. We would like to make a … Continue reading

  • Management of Media Files

    1. Please provide an electronic copy of any policies, procedures, or guidance issued to staff concerning the management of electronic media files on your network infrastructure. Devon County Council has not produced policies which specifically cover the management of electronic … Continue reading

  • Freedom of Information (FOI) system

    1) What supplier do you use for your Freedom of Information system? iCasework Case Management Software is used for all Access to Information requests and Customer Relations cases 2) What was the total cost of the contract with the supplier? … Continue reading