1. Do you have a website for local offer, family information service and community information directory?
Yes
2. If no, are there plans to develop the web platform? Please give details on which platform, timescale, how this will be commissioned and budget.
Not applicable
3. If yes to question 1 please provide the website address
Devon’s SEND Local Offer – help and support for children with SEND
Family Information Service – Devon County Council
Pinpoint thousands of services and community groups across Devon (pinpointdevon.co.uk)
4. How is the website platform provided? State either in house, external provider or other?
In-house. Directory is external.
5. For the website platforms which are provided by an external provider what is the name of the provider and what is the contract end date?
Idox provides the directory element of Pinpoint, the contract currently renews annually in January.
6. For the website platforms which are provided in- house are there plans to commission this externally?
No
7. If you stated ‘other’, please expand on the details?
Not applicable
8. What is the expenditure for those platforms in 2020 / 2021 / 2022 /2023? Please break down into; hosting, maintenance, development.
Devon County Council do not hold this information, because the costs form part of our wider web estate.
In relation to the information related to Idox, this is exempt under Section 43(2) of the Freedom of Information Act 2000 (Commercial Interests). Releasing it provides a competitive advantage to other businesses, and this would prejudice the commercial interests of Idox. We also consider that the release of this information would be likely to be commercially prejudicial to the council, as realising this information could lead to providers benchmarking against prices submitted. This may then lead to future tenders being less competitive in the future, especially given the small number of providers in the market. Devon County Council acknowledges that there is a general public interest in openness and transparency. However, there is a strong public interest in ensuring that we get the best value for money for taxpayers.
9. Which department holds the budget for those platforms?
Communications
10. Please give a contact name, email address and telephone number for the responsible Officer for these contracts
We consider this information is exempt under Section 40(2) of the Freedom of Information Act (Personal Data). Devon County Council are not obliged to provide information that is the personal information of another person if releasing it would contravene any of the provisions in the Data Protection Act 2018