Freedom of Information Request | |
Please enter the name of your Local Authority | Devon County Council |
Question 1 a) How many Certificates of Vision Impairment (CVI) were received by the LA in the 2023/24 financial year? | 472 |
Question 1 b) How many additional requests for a vision rehabilitation assessment were received by the LA in the 2023/24 financial year (i.e from somebody who already is registered as having a CVI or does not have a CVI). | 573 |
Question 1 c) How many people received a specialist vision rehabilitation assessment in the 2023/24 financial year? | 1045 |
Question 2. Of the individuals who received a vision rehabilitation assessment in the 2023/24 financial year, how many people were in the following age groups? Please provide a numerical figure against each age group: A) 18-64 |
A) 18 – 64: 178 B) 65 and over: 867 |
Question 3. How do you conduct specialist vision rehabilitation assessments? Please select one option: A) All face-to-face |
C – A combination of both |
If you selected C, Please specify the split of this | Unable to provide this info precisely – some assessments are completed on the phone but most start on the phone and then are completed face to face – but this is not recorded in a retrievable way as it will be in case notes or text within the assessment. Estimate would be 80% face to face and 20% over the phone. |
Question 4. Who (please provide job title) is responsible for managing and upkeeping the CVI register across the Local Authority? | Sensory team manager |
Question 5. What was your authority’s waiting time between receiving a CVI from the hospital, to initial customer contact to discuss needs, in the 2023/24 financial year? Please select one option: A) 1 to 3 days |
Varies in different areas of the County, but the average is E) 1 – 3 months |
Question 6. How is this initial contact made? Please select one option: A) A telephone call from our generalist team |
B – A telephone call from our sensory team (- unless the person has specified an alternative contact method). |
If you selected D, Please specify | |
Question 7. How many people experienced waiting times between referral and receiving a specialist vision rehabilitation assessment, in the 2023/24 financial year, of: Please provide a numerical figure against each time period: |
This response is based on current worker assessment completion times, as historical info was not available at this level of detail. |
o Less than 28 days | 555 |
o 1-2 months | 386 |
o 3-4 months | 104 |
o 5-6 months | |
o 7 months – 1 year | |
o Over 1 year | |
Question 8.. How many people experienced waiting times between receiving a specialist vision rehabilitation assessment and receiving support from a rehabilitation specialist, in the 2023/24 financial year, of: Please provide a numerical figure against each time period: |
Support if required is either provided on the day of the assessment or within one to two weeks |
o Less than 28 days | All who required support. |
o 1-2 months | |
o 3-4 months | |
o 5-6 months | |
o 7 months – 1 year | |
o Over 1 year | |
Question 9. What is included in the Vision Rehabilitation support offer from the Local Authority and is any additional support provided by other organisations? A) Please list all of which apply from the below which are funded through the LA. |
All of these except provision of High tech equipment – but we do assist people to apply for grants for this. |
Question 9B) Please list all of which apply from the below which are funded through another funder/outside of the LA. o Daily living skills (cooking, dressing, cleaning) |
High tech equipment – grants applied via various charities |
Question 9b Continued: Where does this funding come from? | via various charities – mainly RNIB |
Question 10. How many FTE vision rehabilitation specialists provide rehabilitation support across the LA? | Currently 8.6 FTE |
Question 10b. If there are currently any vacancies for these positions, how many are there? | 2 x FTE |
Question 11. Who else provides support to fulfil the vision rehabilitation offer across the LA? | Currently 2 x apprentices plus business support team, who process referrals, answer calls and send out info. |
Question 12. Who is responsible (please provide job title) for the management of vision rehabilitation specialists within the LA? | Sensory Team Manager |
Question 13. Is it always vision rehabilitation specialists who complete specialist vision rehabilitation assessments? Please select one option: o Yes |
Yes |
Question 13b – If no, please provide details | |
Question 14. Did the amount that the LA annually budgets for its vision rehabilitation service decrease or increase in the financial year 2023/ 2024 from the 2022/2023 financial year? o Increase |
Increased slightly |
Question 14b – please provide details, if neccessary | by inflation (3.5 %) |
Question 15. A central aim of RNIB’s campaign is for the National Institute for Health and Care Excellence to create quality guidelines for the provision of effective vision rehabilitation, in line with other areas of adult social care. Do you support the creation of these guidelines? o Do support |
Unsure |
Question 15b – please provide details | |
Question 16. Do you have any further comments on vision rehabilitation provision across the LA? | We have noticed an increase in referrals and the receipt of CVIs since COVID |