|
1. Please confirm your overall spending on Translation and Interpreting Services, for each of the financial years: a. 2020-2021: b. 2022-2023: Please see the table below:
2. Please provide a breakdown of languages for the last 12 months We do not hold this information 3. What languages were your suppliers not able to supply in 2022? We do not hold this information 4. Which external supplier(s) do you currently use to deliver your interpreting and translation services ? Sign Solutions for BSL Language Line for telephone interpreting We do not have a contract for other translation/interpreting but local agency Multilingua are used regularly 5. Are you able to provide approximate fee / interpreting session for: a. In-person/face to face interpreting b. Telephone interpreting c. Video interpreting We do not hold the data for Language Line or Multilingua who do the telephone and video interpretating in any format. Therefore to obtain this information we would need to collate a report of every single payment and work out how long the appointment was for and how many hours used. This would take longer than the appropriate time limit of 18 hours and therefore, pursuant to section 12 of the Freedom of Information Act 2000, we are not obliged to provide this information. However, we can confirm that the face to face BSL interpretation is charged between £100 and £130 per hour 6. If you outsource the provision of interpreting services to an external provider, could you please confirm: a) Whether the provider was contracted via a national framework? If so, which one? b) When does the current contract expire? c) Is there is an exclusivity clause, which would prevent the trust from piloting new cost saving interpreting services during the duration of your contract with your existing provider? We can confirm the following:
7. From which budget within your organisation are interpreting services funded? Services pay for their interpreting/translations 8. Where do you advertise your tenders? If you do not do a full tender / which frameworks would you use? All tenders are advertised via Suppling the South West Portal – Supplying the South West Portal and where required under PCR 2015 the Find a Tender Site. The Authority has access to many Central and regional Government Frameworks which can be used where beneficial and do not restrict themselves to specific Frameworks. 9. What is the start and end date for either the framework or direct contracts you have with interpreting and translation supplier(s)? Start date = 1st August 2023 End date = 31st July 2025 10. Please provide the name and email of the contract manager for the service There is not a specific contract manager each service manages their own call offs 11. If we would like to engage in conversation with a member of staff in your organisation to discuss the innovation we propose to develop, who would be the most suitable person to approach? As above there is not one specific person who manages the provision, all purchasing carried out by the authority will be through formal tender process and to ensure you are able to take part in any future processes please register on the Supplying the South West Portal |