1) Please detail the amount spent by the council from 2020/2021 to 2023/2024 on translation, interpretation and language services areas of council competence, including schools, social care services, social housing and any other area in which such expenditure has been made.
Devon County Council have already published figures for 2020 to 2023:
Translation, Interpretation and language services costs – Freedom of information
Figures for 2023/2024 as follows:
| Main providers | 2023/2024 |
| Language Line (Spoken global language 24/7 instant access telephone interpreting) | £7,321 |
| Multilingua (Spoken global language face to face onsite or online and written translation) | £152,297 |
| Sign Solutions (Sign Language – video and face to face) | £43,536 |
| £203,154 |
Devon County Council do not hold information about school or social housing spend on translation and interpreting.
2) Please provide a breakdown of the top 10 most popular languages for which translation, interpretation and language service were sought over this period.
Bookings are not centralised and therefore Devon County Council do not hold this information. However, we have carried out the following research: Languages in Devon – Equality, Diversity and Inclusion
3) Please provide a breakdown of how many persons were provided with translation, interpretation and language services for each of the top 10 most popular languages.
Bookings are not centralised and therefore Devon County Council do not hold this information.