1. How many pothole-related compensation claims for (a) vehicles (including bikes) and (b) personal injury have been submitted to the council in the past five financial years. Please provide results broken down by each year and separated as categories (a) and (b).
a (Received – Vehicle and Bicycles)
2018/19 – 803
2019/20 – 531
2020/21 – 954
2021/22 –716
2022/23 – 893
b (Received – Personal Injury)
2018/19 – 47
2019/20 – 41
2020/21 – 58
2021/22 – 57
2022/23 – 71
2. Of these claims, how many have been successful and how many were rejected? Please provide results broken down by each year and separated as categories (a) and (b).
a (Successful/rejected – Damage)
2018/19 – 176/627
2019/20 –156/375
2020/21 – 310/644
2021/22 – 160/556
2022/23 – 135/753
b (successful/rejected – PI)
2018/19 – 4/43
2019/20 – 7/34
2020/21 – 0/57
2021/22 – 0/56
2022/23 – 0/71
3. Of these claims, how many are yet to be settled? Please provide results broken down by each year and separated as categories (a) and (b).
a (awaiting settlement – damage)
2018/19 0
2019/20 0
2020/21 0
2021/22 0
2022/23 5
b (awaiting settlement – PI)
2018/19 0
2019/20 0
2020/21 0
2021/22 1
2022/23 0
4. Please provide the total amount of pothole-related compensation paid out by the council for (a) vehicles damaged by potholes and (b) personal injury in the past five financial years. Please provide results broken down by each year and separated as categories (a) and (b).
a (Compensation – Damage)
2018/19 – £41,334.72
2019/20 – £35,242.14
2020/21 – £95,393.68
2021/22 – £37,135.28
2022/23 – £23,742
b (compensation – PI)
2018/19 – £69,710.86
2019/20 – £25,690
2020/21 – nil
2021/22 – nil
2022/23 – nil
5. What is the highest payment paid out for (a) a vehicle damaged by a pothole and (b) a pothole-caused personal injury for each of the past five financial years?
a (Highest payment – Damage)
2018/19 – £1,573.49
2019/20 – £3,849.12
2020/21 – £6,959.68
2021/22 – £2,715.79
2022/23 – £643.50
b (Highest payment – PI)
2018/19 – £44,188
2019/20 – £8,725
2020/21 – nil
2021/22 – nil
2022/23 – nil
6. What is the average individual payout for (a) a vehicles damaged by a pothole and (b) a pothole-caused personal injury claim.
a (Average – Damage)
2018/19 – £51.54
2019/20 – £64.49
2020/21 – £100.10
2021/22 – £51.86
2022/23 – £26.59
b (Average – PI)
2018/19 – £1,515.45
2019/20 – £626.60
2020/21 – nil
2021/22 – nil
2022/23 – nil