1) Do you use a tool for live chat/ web chat?
Yes on a limited number of sites
2) If so, which supplier do you use for this tool?
tawk.to
3) How much do you spend annually on a live chat/ web chat tool?
Nil
4) Which month & year does your contract with your supplier end?
5) Who is the budget holder for this contract?
In response to questions 4 and 5, we hold no information as there is no contract in place.