ICT Contracts

This is a request for information that relates to the organisation’s contracts around ICT contract(s) for Server Hardware Maintenance, Server Virtualisation Licenses and Maintenance and Storage Area Network (SAN) Maintenance/Support, which may include:

Server Hardware Maintenance- contracts relating to the support and maintenance of the organisation’s physical servers.
Virtualisation Maintenance/Support/ Licensing (VMware, Solaris, Unix, Linux, Windows Server), Storage Area Network Maintenance/Support (EMC, NetApp etc). For each of the types of contract described above, please can you provide me with the following data. If there is more than one contract please split the information for each separate supplier this includes annual spend.

1. Contract Title: Please provide me with the contract title.

Please see table below.

2. Type of Contracts (ABOVE): Please can you provide me with one or more contract types the contract relates to: Server Hardware, Virtualisation, SAN (Storage Area Network).

Please see table below.

3. Existing/Current Supplier: Please provide me with the supplier name for each contract.

Please see table below.

4. Brand: Please state the brand of hardware or software.

Please see table below.

5. Operating System / Software (Platform): (Windows, Linux, Unix, Vsphere, AIX, Solaris etc.) Please state the operating system used by the organisation.

Please see table below.

6. Annual Average Spend: Please provide me with the most recent annual spend for this contract?

Please see table below.

7. Contract Duration: (Please can you also include notes if the contract includes any contract Extension periods.)

Please see table below.

8. Contract Expiry Date: Please can you provide me with the date of when the contract expires.

Please see table below.

9. Contract Review Date: (An approximate date of when the organisation is planning to review this particular contract.)

Please see table below.

10. Purchase of Servers: Could you please provide me with the month and year in which most/bulk of servers were purchased.

Most of Devon County Council’s servers were purchased in January 2019.

11. Number of Physical Server: Please can you provide me with the number of physical servers.

Please see table below.

12. Number of Virtual Servers: Please can you provide me with the number of Virtual servers.

Please see table below.

13. Brief Contract Description: a brief description of the service provided under this contract. 

Please see table below.

14.Contract Owner: (The person from within the organisation that is responsible for reviewing and renewing this particular contract. Please include their full name, job title, direct contact number and direct email address.)

Please see table below.

If this service is part of a managed contract, please can you send me the contract information for this managed service including Hardware Brand, Number of Users, Operating System, and contact details of the internal contact responsible for this contract.

Server Hardware Maintenance – contracts relating to the support and maintenance of the organisation’s physical servers.

Virtualisation Maintenance/Support/ Licensing (VMware, Solaris, Unix, Linux, Windows Server)

Storage Area Network Maintenance/Support (EMC, NetApp etc)

These are not ‘managed contracts’ in the sense of an outsourced service. These are underpinning support contracts which are managed by DCC’s technical staff on a daily basis, with overall responsibility resting with the Supplier Relationship Manager.