Please provide information regarding the software contracts that the organisation uses, for the following fields: Primary Human Resources (HR) and Payroll Software Solutions.
1. Name of Supplier: Can you please provide me with the software provider for each contract?
MHR International UK Limited
2. The brand of the software: Can you please provide me with the actual name of the software. Please do not provide me with the supplier name again please provide me with the actual software name.
iTrent
3. Description of the contract: Can you please provide me with detailed information about this contract and please state if upgrade, maintenance and support is included.
iTrent system is hosted by MHR and upgrades and maintenance are included. MHR provide a help desk for support and raising system issues.
Please also list the software modules included in these contracts.
Payroll
HR
Employee Self-Service
Manager Self-Service
Onboarding
Recruitment
Performance Management
4. Number of users/licenses: What is the total number of users/licenses for this contract?
22,000
5. Annual Spend: What is the annual average spend for each contract?
We consider this information is exempt under Section 41 of the Freedom of Information Act (information provided in confidence).
Devon County Council (DCC) is not obliged to provide information that was provided by any other person, if its disclosure would constitute a breach of confidence, and a legal person could bring a court action for that breach of confidence, which would be likely to succeed.
6. Contract Duration: What is the duration of the contract please include any available extensions within the contract.
Original contract term of 5 years was awarded. DCC have exercised an option to extend for a further 5 years until 23rd October 2027 with a further option of a two year extension remaining.
7. Contract Start Date: What is the start date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.
24/10/17
8. Contract Expiry: What is the expiry date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.
23/10/22
9. Contract Review Date: What is the review date of this contract? Please include month and year of the contract. If this cannot be provide please provide me estimates of when the contract is likely to be reviewed. DD-MM-YY or MM-YY.
The contract was extended by 5 years on the 23rd October 2022 for a further 5 years, as provided for in the original tender. An option to extend for a further 2 years remains.
10. Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract (name, job title, email, contact number).
We consider this information is exempt under Section 40(2) of the Freedom of Information Act (Personal Data).
Devon County Council are not obliged to provide information that is the personal information of another person if releasing it would contravene any of the provisions in the Data Protection Act 2018.
In this instance we believe that the release of this information would contravene the first data protection principle and therefore Section 40(2) is applied.
Alternatively, our Procurement team can be contacted by email on procur@devon.gov.uk