Highway Development Control Services

We kindly request the following information:

1. The total number of outstanding Section 278 and Section 38 works applications currently under your authority’s review.

2. The average or approximate processing times for Section 278 and Section 38 works applications, including the time taken for approvals.

3. The average or approximate approval rates for Section 278 and Section 38 works applications in the last 12 months.

In response to questions 1-3, we do not hold a central record of this information.   To review details of all of our works applications and to extract this information would take longer than the appropriate time of 18 hours.  We are therefore not obliged to provide this information pursuant to section 12 of the Freedom of Information Act 200.

4. The contact details (names, positions, and email addresses) of key personnel responsible for managing Section 278 and Section 38 works within your authority.

Brian Hensley
Development Manager – Highways and Transport

brian.hensley@devon.gov.uk

5. Details of the fees and charges associated with Section 278 and Section 38 works approvals.

We can confirm that the fees are calculated on the following basis:

S278 is 7% of the Bond value

S38 is 6% of the Bond value.

6. Any available performance metrics related to Section 278 and Section 38 works, such as processing times, compliance rates, and customer satisfaction levels.

None have been collected.

7. Summary/bullet point information about any challenges faced by your authority in managing Section 278 and Section 38 works.

Nil, we can further confirm we are fully staffed.