1. During the last financial year (2021-22) how many insurance claims were received in regard to a shoe heel becoming trapped/stuck in a footway drainage channel?
Devon County Council’s claims system does not record insurance claims specifically relating to heels that have become stuck in footway drainage channels.
2. During the last five financial years how many insurance claims were received in regard to a shoe heel becoming trapped/stuck in a footway drainage channel?
Not applicable.
3. How many claims were successfully repudiated in the last financial year in relation to the above questions?
Not applicable.
4. How many claims were successfully repudiated in the last five financial years in relation to the above questions?
Not applicable.
5. During the last financial year (2021-22) how many insurance claims were received in regard to a damaged pavement?
77
6. During the last five financial years how many insurance claims were received in regard to a damaged pavement?
359
If this information request exceeds 18 hours, please limit your response to questions 1, 3 and 5.
If you do not hold this information, please provide details of how you categorise insurance claims on the Highway
The following categories are used to categorise insurance claims which occur on a highway:
- Highway – Snow on footway
- Highway – Snow on road
- Highway – Ice on footway
- Highway – Ice on road
- Highway – Inadequate fencing
- Highway – Inadequate signs
- Highway – Surface slippery
- Highway – Defect in road
- Highway – Traffic calming
- Highway – Design problems
- Highway – Debris/spills
- Highway – Off carriageway
- Highway – Flooding/drainage
- Obstructed view
- Resurfacing/chippings
- Highway – Street lighting
- Highway – Street furniture