| Do you currently use a PrePaid card or other type of card provider, and if so what is the provider’s name? | Pre-paid card – EML Payments (Prepaid Financial Services) |
| What date does the current contract expire? | 28/02/2025 |
| What is the name, E-Mail Address & phone number of the person and team that manages the Contract? | The contact details for the team are DCC customer service contact email (customer@devon.gov.uk). |
| Which services within the Council or associated partners have a programme or platform with the provider? |
Direct Payments & Personal Health Budgets – Childrens Direct Payments & Personal Health Budgets – Adults Direct Payments – Carer Leavers Instant Issue – Refugee Resettlement Carers Individual Service Funds Managed Accounts – Childrens Managed Accounts – Adults Court of Protection |
| How much does each card cost? | Whilst Devon County Council do hold this information, we consider that disclosure of this information would prejudice future transactions and would impact on commercial contracts which the council have in place. This would not be in the public interest and therefore disclosure of this information is therefore exempt pursuant to section 43 of the Freedom of Information Act 2000, |
| What transaction costs are there and how much are they? | Whilst Devon County Council do hold this information, we consider that disclosure of this information would prejudice future transactions and would impact on commercial contracts which the council have in place. This would not be in the public interest and therefore disclosure of this information is therefore exempt pursuant to section 43 of the Freedom of Information Act 2000, |
| What is the annual cost or upper limit to the council? | Approximate annual value is £117,000 |
| Does the Council have a functioning cashier counter to enable cash to be paid out? | No |
| Do you use a provider to enable Service Users or Residents to collect cash, receive a text message or barcode, and if so what is their name? | No |
| When does this contract end? | n/a |
| What is the name, E-Mail Address & phone number of the person and team that manages the Contract? | n/a |
| Which services within the Council or associated partners use this provider? | n/a |
| How much does each payment cost? | n/a |
| What is the annual cost or upper limit to the council? | n/a |
| Do you use a provider to enable Service Users or Residents to send and receive shopping vouchers by text message or bar codes or other ways, and if so what is their name? | School Meal Vouchers – Hawk Incentives (Blackhawk Network) |
| When does this contract end? | 10/11/2024 |
| What is the name, E-Mail Address & phone number of the person and team that manages the Contract? | The contact details for the team are DCC customer service contact email (customer@devon.gov.uk). |
| Which services within the Council or associated partners use this provider? | Childrens Services |
| How much does each voucher cost? | Whilst Devon County Council do hold this information, we consider that disclosure of this information would prejudice future transactions and would impact on commercial contracts which the council have in place. This would not be in the public interest and therefore disclosure of this information is therefore exempt pursuant to section 43 of the Freedom of Information Act 2000, |
| What is the annual cost or upper limit to the council? | Approximate annual value is £4,042,000 |
| Does the Council use a third party to manage Direct Payment Managed accounts, if so who? | Disability Focus is the main provider operating in Devon but direct payments recipients / personal health budget holders sometimes choose to use another provider. |
| What Services do they provide on behalf of the council? | Financial administration and payroll support to direct payments recipients and personal health budget holders. |
| When does the contract end? | A Service Level agreement is in place. |
| What is the name, E-Mail Address & phone number of the person and team that manages the Contract? | The contact details for the team are DCC customer service contact email (customer@devon.gov.uk). |
| How much does each service cost? | Whilst Devon County Council do hold this information, we consider that disclosure of this information would prejudice future transactions and would impact on commercial contracts which the council have in place. This would not be in the public interest and therefore disclosure of this information is therefore exempt pursuant to section 43 of the Freedom of Information Act 2000, |
| What is the annual cost or upper limit to the council? | Circa £400k per annum across Adult’s, Children’s and the Integrated Care Board, depending on actual volumes. |
| Does the Council offer payroll services for Direct Payment employers and their employees? | No |
| What is the name, E-Mail Address & Contact number of the person and team that is the lead? | n/a |
| How many staff deal with the payroll? | n/a |
|
What annual cost is there to the council for the payroll staff? £50,000 – £60,000 £60,000 – £70,000 £70,000 – £80,000 £80,000 – £90,000 Other |
n/a |