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I am writing to you under the Freedom of Information Act 2000 to request the following information from your children’s services/children’s social care department. Please may you provide me with the following information: 1. Do you have your eligibility criteria for children’s social care clearly and publicly available: a. Online? If so, please send the direct link to the relevant document (rather than your general local offer, I would like the link to the specific information) Please see the following link for eligibility criteria for disabled child or young person available publicly: Social care support – Education and Families (devon.gov.uk) In Devon, a disabled child or young person is eligible for an assessment if:
and their daily life is substantially affected by (one or more of the following):
For children in need and children in need of protection we have a Levels of Need Framework: Levels of Need framework – Devon Safeguarding Children Partnership (devonscp.org.uk). The level of need framework has an extensive list of criteria for each level of need: Indicators of need – Devon Safeguarding Children Partnership (devonscp.org.uk). This information is presented in a format for professionals. b. On request? If so, please send me as an attachment. All available information is online – please see the information above. 2. Do you have information about what the assessment process involves publicly available? If so, please send this and information about how it can be accessed by the public to me also. Please see information related to the assessment process for disabled children or young people. This is available publicly. Request an assessment – Education and Families (devon.gov.uk) Please see information related to the assessment process for child in need and children in need of protection. This is available publicly. Assessment (proceduresonline.com) held on Devon Safeguarding Children’s Partnership policies and procedures 3. If the assessment and eligibility criteria are not usually publicly available, please can you send me copies of both via PDF attachment, including any other relevant details relating to how you make decisions for families requesting support from children’s social care. For example, if eligibility and assessment information is contained within a wider policy, please share the wider policy. The information is all available above. 4. Please can you tell me how parents are able to request support or assistance from children’s social care, and whether a self-referral is possible? Can you please also include details of the information that is sent or given to parents in your area when they request a social care assessment, either by phone or in writing. Information to request support or assistance for disabled children and young people is included within the link below and does refer to self referral. Request an assessment – Education and Families (devon.gov.uk) Thinking about making a referral to the Disabled Children’s Service? Please contact our Pre-referral and Assessment Consultation (PAC) Line on 01392 385276 and select option 1. DCC – Request for support (outsystemsenterprise.com) This is a platform for making a self referral, when used, it provides details on how to make contact as a self referral, family member or child or young person.
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