1.Who provides your BACs payments and direct debit collection software?
Finastra/Fundtech FSC. We do not have any direct debit collection software in use.
2. How did you come to the decision to choose these companies?
Competition undertaken some years ago now on a rolling 12 month contract.
3. Do you use a Tender process or do you contact suppliers directly?
As above
4. If you go out to tender, what is your process for applying?
As above
5. What is your current expenditure for BACs payment processing and direct debit collection?
£14,600 per year.
6. When does the current contract expire?
12 month rolling contract.
7. What is the total value of the current BACs payment and Direct Debit collection software contract(s) and over what period?
£14,640 annual managed service fee paid to Accountis Europe Ltd. No direct debit collection software
8. Do you act as a bureau, to provide BACs processing on behalf of other organisation?
Yes