1. Who provides your Assisted Discharge and Support at Home services? For clarity, this refers to those services where a third-party provider offer support, transport and settling services to patients to ensure an efficient, safe discharge which reduces the incidence of delayed or failed discharges. Support at Home services are those where a third party provides a set period of support to patients recently discharged from hospital to increase independence and reduce the incidence of readmission.
2. What is the annual value of the contract?
3. What is the duration of the contract?
4. What are the start and end dates of the contract (plus any potential extension periods)?
5. Are there performance measures and KPIs on the contract and how is your provider performing against them?
6. Who is the person responsible for managing your Assisted Discharge and Support at Home services?
Devon County Council do not have either a single contract or contracts that specifically provide these services as described above.