1. What case management system do you use for adult social care?
OLM CareFirst
2. When is the contract for the case management system up for renewal?
31st March 2025
3. Please provide the please provide name(s), email(s) and telephone number(s) of the individual responsible for the Adults Case Management System within your organisation
We consider this information is exempt under Section 40(2) of the Freedom of Information Act (Personal Data).
Devon County Council are not obliged to provide information that is the personal information of another person if releasing it would contravene any of the provisions in the Data Protection Act 2018.
In this instance we believe that the release of this information would contravene the first data protection principle and therefore Section 40(2) is applied.
4. Do you have a web-based directory of services/eMarketplace for adult social care?
No
5. Is this directory / eMarketplace developed in-house or by an external provider?
Not applicable.
6. If an external provider please provide the name of the supplier?
Not applicable.
7. If an external provider please provide the renewal date for the contract
Not applicable.
8. What is the annual support cost for your directory/eMarketplace?
Not applicable.
9. Are there any plans to review provision of your directory / Marketplace?
Not applicable.
10. Please provide the name(s), email(s) and telephone number(s) of the individual responsible for the directory / eMarketplace within your organisation
Not applicable.
11. Who oversees the management of personal budgets and direct payments and integrated personal budgets and what are their contact details? – ie. name(s), email(s) and telephone number(s)
We consider this information is exempt under Section 40(2) of the Freedom of Information Act (Personal Data).
Devon County Council are not obliged to provide information that is the personal information of another person if releasing it would contravene any of the provisions in the Data Protection Act 2018.
In this instance we believe that the release of this information would contravene the first data protection principle and therefore Section 40(2) is applied.
12. Does the LA support the administration, delivery and or/management of Personal health budgets and if so who is the contact at the LA about this and their contact details? – ie. name(s), email(s) and telephone number(s)
Personal Heath budgets are managed and supported by the NHS.
13. Who oversees the provision of personal assistants and what are their contact details? – ie. name(s), email(s) and telephone number(s)
We consider this information is exempt under Section 40(2) of the Freedom of Information Act (Personal Data).
Devon County Council are not obliged to provide information that is the personal information of another person if releasing it would contravene any of the provisions in the Data Protection Act 2018.
In this instance we believe that the release of this information would contravene the first data protection principle and therefore Section 40(2) is applied.
14. Does the LA use digital solutions to assist with the delivery and budget management of personal budgets, direct payments or integrated budgets?
Yes.
15. If yes, what system is used and who is the provider and when is contract expiry due?
Imosphere solution is used to support RAS calculations. Imosphere contract is in place until 2024
16. If no, is this something that you are considering and who in the LA is the person to contact about this and what are their contact details? – ie. name(s), email(s) and telephone number(s)
Not applicable.
17. Who is the current Director of Finance for ASC within the LA and what are their contact details ie. name(s), email(s) and telephone number(s)
Under Section 21 of the Freedom of Information Act, Devon County Council is not obliged to provide this information as it is already available on our website.
18. Who is the Integrated Services lead at the LA and what are their contact details – ie. name(s), email(s) and telephone number(s)
We consider this information is exempt under Section 40(2) of the Freedom of Information Act (Personal Data).
Devon County Council are not obliged to provide information that is the personal information of another person if releasing it would contravene any of the provisions in the Data Protection Act 2018.
In this instance we believe that the release of this information would contravene the first data protection principle and therefore Section 40(2) is applied.
19. Is there a Transformation Manager or Personalisation Lead or similar role? If yes please provide job title, name(s), email(s) address?
Yes, the council has a transformation manager.
We consider this information is exempt under Section 40(2) of the Freedom of Information Act (Personal Data).
Devon County Council are not obliged to provide information that is the personal information of another person if releasing it would contravene any of the provisions in the Data Protection Act 2018.
In this instance we believe that the release of this information would contravene the first data protection principle and therefore Section 40(2) is applied.