1. Who currently supplies your Local Offer and Family Information Services Websites and who is responsible internally for this?
The Local Offer and Family Information Services websites are both supplied by Devon County Council’s Communications team as a piece of internal development. The Communications team is responsible for the development and maintenance of both sites (digitalcomms@devon.gov.uk). We also detail some services on our PinPoint site (see answer to Q2).
2. Who currently supplies your Adult Social Care Directory website and who is responsible for this?
Our Adult Social Care Directory website is the Pinpoint website . This is a combination of a website developed and maintained by the Communication Team at Devon County Council supported by a directory function supplied by IDOX. The Communications team is responsible for the development and maintenance of PinPoint (digitalcomms@devon.gov.uk).
3. What platform or system do you use for Education services, including admissions?
Capita ONE
IDOX – EHC Hub
EGov Ltd – EPEP
4. What system or platform do you currently use to facilitate the EHC assessment, planning and review process and who is the main contact for this area?
IDOX – EHC Hub
Main contact is Richard Reece (Richard.reece@devon.gov.uk)
a. Do you currently offer ‘portal’ functionality for families and or other professionals? Including the ability to view or submit information online
Yes
5. What Case Management system do you use in Adults Services?
CareFirst
6. What Case Management system do you use in Children’s Services?
Eclipse